Managed Services

Managed Services

New cloud and MPS offerings are channel highlight in Xerox workflow automation announcements

April 30, 2015 Mark Cox Comments Off on New cloud and MPS offerings are channel highlight in Xerox workflow automation announcements
While new workforce automation solutions were the highlight of this week’s Xerox announcements, their limited channel relevance makes some less showy cloud and MPS solutions and tools the big takeaway for partners.

Mitchell Martin, president of Synnex Canada.
Distribution

Value-added Solv programs bright spot in flat market: SYNNEX’s Martin

April 27, 2015 Mark Cox Comments Off on Value-added Solv programs bright spot in flat market: SYNNEX’s Martin
The SYNNEX Canada president also indicated they want to expand the GovSolv practice area in Canada, and see considerable untapped potential for Solv solutions in the pure small business space.

Cloud

Project Helios PaaS offering highlights new Kaseya initiatives

April 16, 2015 Mark Cox Comments Off on Project Helios PaaS offering highlights new Kaseya initiatives
Project Helios, which is expected to be generally available sometime next year, will initially complement Kaseya’s core VSA solution, but is likely to be preferred by net-new customers and in the long run could well become Kaseya’s flagship solution.

Managed Services

OnX adds two IT Service Management offerings to its Managed Services division

March 27, 2015 Mark Cox Comments Off on OnX adds two IT Service Management offerings to its Managed Services division
OnX Managed Services is a fast-growing part of the solution provider’s business, which now accounts for almost 40 per cent of its earnings.

Managed Services

New Canadian HP Security Operations Centre to strengthen HP’s competitive position

March 27, 2015 Mark Cox Comments Off on New Canadian HP Security Operations Centre to strengthen HP’s competitive position
HP’s first Canadian SOC will overcome objections about a lack of Canadian delivery from some customers, notably in the federal government.

Cloud

PSA provider Vorex stresses simplicity in Winter 2015 release

March 12, 2015 Mark Cox Comments Off on PSA provider Vorex stresses simplicity in Winter 2015 release
Brand new features include Outlook Calendar integration and Quickbooks Online integration, with integration of more accounting software on the roadmap.

Channel Communities

Channel needs to walk fine line on innovation to win today’s SMB business

March 12, 2015 Mark Cox Comments Off on Channel needs to walk fine line on innovation to win today’s SMB business
Today’s SMBs want to see evidence of innovation from their trusted advisors, but at the same time, solution providers should avoid falling into a false either-or trap – either you get on the cutting edge and change your business model, or you will be out of business soon.

Cloud

Infrascale announces unique converged backup solution with WAN acceleration

February 18, 2015 Mark Cox Comments Off on Infrascale announces unique converged backup solution with WAN acceleration
While converged backup is becoming more common, Infrascale’s offering, which includes WAN optimization and a cloud gateway, is unique.

Cloud

Cloud PSA software provider Vorex signs first RMM vendor alliance with Naverisk

February 12, 2015 Mark Cox Comments Off on Cloud PSA software provider Vorex signs first RMM vendor alliance with Naverisk
Vorex is broadening out from a direct sales model to enlisting a channel, signing up MSPs and VARs directly, and launching the first of what they intend will be multiple partnerships with RMM vendors.

Cloud

Dimension Data Canada deepens western Canada presence with area sales director hire

February 4, 2015 Mark Cox Comments Off on Dimension Data Canada deepens western Canada presence with area sales director hire
Alberta’s oil-related problems are leading to more interest in cloud and managed services, which can be funded from operational budgets at a time when staff and capital budgets are being trimmed.