Managed Services

AVG Business opens Ottawa Global Center of Excellence for Managed Workplace

June 5, 2015 Mark Cox Comments Off

AVG’s SMB-focused business unit has added so many new sales and support staff they outgrew their old offices, and they are still in aggressive growth mode, recruiting new partners to sell their managed services.

Waterloo’s Auvik Networks entering RMM market with MSP Edition

June 4, 2015 Mark Cox Comments Off

The Canadian cloud-based network management software provider has modified its software to produce a version for the MSP market that has some pluses it believes are missing from the market now. The plan is to sell it direct for a while to establish proof of concept while they work on building a proper channel program.

Microsoft to launch first local Canadian data centres

June 3, 2015 Mark Cox Comments Off

Microsoft’s announcement that it will set up data centres in Toronto and Quebec City is big news for Microsoft, for the provinces and cities involved – and for Microsoft partners.

Customers moving beyond cost issues in considering managed services

June 1, 2015 Mark Cox Comments Off

CompTIA data indicate that customer knowledge of managed services is up significantly over last year, and that emphasis on cost saving is no longer their main concern. This should impact the way that MSPs sell their offerings.

New Avaya Cloud IP Office to sell entirely through partners, including MSPs

May 21, 2015 Mark Cox Comments Off

The new cloud offering comes from a Canadian-based datacentre, and is designed to appeal to SMBs as well as midmarket customers considering cloud.

Axcient targets remote and branch offices, smaller businesses with Direct to Cloud offering

May 18, 2015 Mark Cox Comments Off

The new cloud-only solution is targeted at customers who don’t want the expense or trouble or deploying a physical or virtual device locally, and is expected to significantly increase the number of Axcient’s MSP partners.

Citrix finalizing channel plans for Citrix Workspace Cloud

May 14, 2015 Mark Cox Comments Off

Citrix’s major announcement at Synergy this year provides huge new opportunities for both CSP and CSA partners, and the channel strategy being finalized is designed to ensure partners who move to the cloud with WorkSpace Cloud will be treated the same way as on-prem partners.