Paubox, a key provider of HIPAA compliant email security, has unveiled its most ambitious product release to date –Inbound Email Security. It is an AI-powered inbound email security solution that improves upon rule-based filters with generative artificial intelligence. Inbound Email Security uses generative AI to analyze tone, sender behaviour, message intent, and historical patterns to identify malicious attacks before they reach user inboxes.
“Traditional rule-based email security fundamentally doesn’t cut it anymore when we’re up against AI-generated attacks,” said Hoala Greevy, CEO and Founder of Paubox.
Greevy said that they were pleased to announce that Paubox Inbound Email Security has been updated and overhauled using generative AI. He explained what has been added, what has changed, and what has stayed in place with their patented inbound email security solution.
The main thing that has been added is Generative AI.
“In a nutshell, generative AI refers to a class of artificial intelligence system designed to create new content” Greevy stated. “Unlike traditional AI systems that mainly classify, predict, or analyze data, generative AI produces original outputs based on patterns it learns from large datasets, and leverages generative AI to defeat evolving phishing attacks.”
In the case of Paubox Inbound Security, the company uses large language models (LLMs), vector databases, and generative AI to classify each incoming email, and to stop fake invoices. In their fake invoice example, one thing to note is generative AI learns the style of real communications versus fake ones. This improves detection of evolving phishing attacks.
What hasn’t changed is that while generative AI has bolstered Paubox Inbound Security, many popular Paubox features remain in place. They include ExecProtect and ExecProtect+. They built ExecProtect because our customers asked for protection against display name spoofing attacks by bad actors impersonating their upper management. ExecProtect+ is an AI-driven enhancement to ExecProtect, allowing an entire organization to automatically protect against display name spoofing attacks. As they have done since the beginning, Paubox Inbound Security still includes robust virus and malware scanning, both for attachments and links within emails. Paubox Transcription also automatically transcribes any audio file attachment in inbound email.
In sum, the inclusion of generative AI to Paubox Inbound Security delivers value and peace of mind. Despite the evolving threat landscape of phishing attacks and email threats, Paubox remains ahead of the curve by leveraging the latest in AI.
“Inbound Email Security represents the next generation of email security,” Greevy indicated. “Our generative AI doesn’t just look for known threats. It understands what normal healthcare communication looks like and stops sophisticated attacks that filters miss entirely.”
Phishing attacks remain the top cause of email security breaches at healthcare organizations, and 89% of healthcare IT leaders now identify AI and machine learning as critical for email threat detection. Traditional email security solutions are proving inadequate against sophisticated threats targeting patient data and healthcare operations.
“Inbound Email Security represents the next generation of email security,” Greevy said. “Our generative AI doesn’t just look for known threats, it understands what normal healthcare communication looks like and stops sophisticated attacks that filters miss entirely.”
As cyber threats become increasingly sophisticated, healthcare organizations face mounting pressure to protect sensitive patient data while maintaining operational efficiency. While 46% of healthcare IT teams have implemented advanced email filtering to combat the rising tide of phishing attacks, these traditional defenses are crumbling under the weight of increasingly sophisticated threats. The scope of the crisis becomes clear when considering that 95% of phishing attacks are never even reported to security teams, creating a massive blind spot that leaves organizations vulnerable to unknown breaches.
Perhaps most troubling, despite 81% of healthcare leaders conducting email security training twice yearly, only 62% of their staff can actually identify phishing emails. This disconnect between training investment and real-world preparedness reveals a core problem in current security approaches: traditional tools and training methods are failing.
Unlike legacy email security solutions that rely on static rulesets and outdated threat signatures, Paubox’s Inbound Email Security employs large language models (LLMs), vector databases, and generative AI to analyze each incoming email in full context. The solution provides transparent insights into its decision-making process, offering confidence scores and clear explanations for why emails are flagged as spam.
Paubox’s Inbound Email Security’s AI model continuously learns from new threats and communication patterns, automatically strengthening organizational defenses as the threat landscape evolves. This adaptive approach ensures healthcare organizations stay protected against emerging attack vectors without requiring manual updates or configuration changes.
“We’ve essentially given healthcare organizations their own AI security analyst that works 24/7,” Greevy added. “It understands the nuances of healthcare communication and can distinguish between legitimate urgent requests and sophisticated social engineering attempts.”
MSPs, MSSPs, IT consultants, and marketing agencies can provide HIPAA compliant email that’s easy to implement and maintain through the Paubox Partner program. No training for your clients is necessary. Paubox also offers channel-friendly annual and monthly billing, volume discounts, and the ability to buy the exact number of licenses you need. You can also manage all of your clients in an easy-to-use dashboard. And they provide sales and marketing resources and support for new partners.
“Communicating the mission, vision, and future direction of Paubox to staff, investors, and customers is critical,” Greevy said. “I’ve found in my role, there is no such thing as over-communicating, marketing resources and support for new partners.”
We recently launched Paubox Texting, which is our solution for HIPAA-compliant texting, Greevy noted.
“In a nutshell, we took our approach to encrypted email and applied it to encrypted texting. Paubox Texting does not require an app to be installed, nor does it use a portal. The patent-pending solution is seamless to the end user, which is often a patient. We built this because our customers asked us to. Customer feedback is a big deal to us at Paubox. It drives our roadmap of what to build and when.”