Backup strategy for managed services

Tony Anscombe, global security evangelist at ESET

Tony Anscombe, global security evangelist at ESET

Backups. Not a super-sexy topic of conversation, but when you or your clients have been breached, they can be a lifesaver. So this week, we’re having a chat with frequent podcast guest Tony Anscombe, global security evangelist at ESET, about the strategy behind backing up.

We discuss:

  • how backup fits into an overall cyber-resilience plan, and even more so in the era of ransomware;
  • the evolving drivers and processes of a backup strategy;
  • how to think about backing up cloud-based data and applications, including service level agreements;
  • the background of backup as a fundamental of managed services;
  • looking at backup protection against more than just cyberthreats;
  • why owning multiple customers’ backups may make MSPs and their backup providers an attractive target for attack;
  • best practices for auditing and testing backups;
  • how regulations and legislation impact backup strategies;
  • the infrastructure for restoring data in the wake of a breach or outage and how quickly a business needs to be back up and running; and
  • the ubiquitous need for a backup strategy and why that makes it a great tentpole for managed services sales.

All this and much more are in this edition of the Podcast.


Robert Dutt

Robert Dutt is the founder and head blogger at He has been covering the Canadian solution provider channel community for a variety of publications and Web sites since 1997.