Year: 2020

Cloud

Consistency remains key asset for Avaya Canada in midst of change

February 7, 2020 Mark Cox Comments Off on Consistency remains key asset for Avaya Canada in midst of change
Avaya is introducing new cloud services through their RingCentral partnership, and is aggressively expanding into the Master Agent channel, but even as a Canadian channel exec moves on, the company still sees its stability in Canada as a major asset.

Channel Programs

Avaya goes broader with ‘All In’ partnering strategy

February 7, 2020 Mark Cox Comments Off on Avaya goes broader with ‘All In’ partnering strategy
New Avaya channel chief Jon Brinton lays out Avaya’s channel strategy for the year ahead, which unsurprisingly emphasizes the new Avaya Cloud Office but also focuses on developing new channels.

Uncategorized

Dell touts importance of simplified go to market structure in 2020 Global Partner Kickoff

February 6, 2020 Mark Cox Comments Off on Dell touts importance of simplified go to market structure in 2020 Global Partner Kickoff
Dell unveils its 2020 channel strategy for partners, and ChannelBuzz has all the details.

Unified Communications

Kitchener’s Network Telecom delivers big results from small markets to win major Avaya award

February 5, 2020 Mark Cox Comments Off on Kitchener’s Network Telecom delivers big results from small markets to win major Avaya award
While Avaya is putting more emphasis on the cloud, Network Telecom, whose customers are mainly in small town southwestern Ontario, won a Midmarket Partner of the Year award by leveraging a very traditional business model.

Cloud

Avaya CEO Chirico spells out strategy at critical Engage conference

February 4, 2020 Mark Cox Comments Off on Avaya CEO Chirico spells out strategy at critical Engage conference
Avaya kicked off the first day of their big customer event by focusing on their partnership with RingCentral and how it fits into their overall vision. They also announced the Avaya Cloud Office UCaaS solution with RingCentral, which will be available later this quarter.

Security

FireMon brings in distribution vet Andrew Warren to run its channel

February 4, 2020 Mark Cox Comments Off on FireMon brings in distribution vet Andrew Warren to run its channel
Warren has been in distribution since 2004, including a lengthy tenure running Westcon’s security business, where FireMon was a vendor client.

Channel Programs

Ivanti reworks channel model as part of new customer for life focus

February 3, 2020 Mark Cox Comments Off on Ivanti reworks channel model as part of new customer for life focus
Ivanti looks to reverse past errors by introducing a Chief Customer Officer and a focus on making customers happy rather than end-of-lifing their products. That will see renewals centralized in a new business unit. That change to channel policy is accompanied by another in which the company will focus on far fewer partners.

Cloud

Dutch digital workspace company Liquit expands into North America with Appnostix acquisition

February 3, 2020 Mark Cox Comments Off on Dutch digital workspace company Liquit expands into North America with Appnostix acquisition
Liquit has become Microsoft WVD-certified, and will focus on working with the WVD channel to build up its North American business.

Cloud

AWS brings hybrid AWS Outposts to Canada

January 31, 2020 Mark Cox Comments Off on AWS brings hybrid AWS Outposts to Canada
AWS Outposts, whose General Availability in the U.S. was announced last month at the AWS Re:Invent event, have now been extended to Canada, where the company sees strong demand from a variety of customer use cases.

Distribution

New Year’s Podcast Series: Roy Rivers and Randy Churchill of D&H Canada

January 29, 2020 Robert Dutt Comments Off on New Year’s Podcast Series: Roy Rivers and Randy Churchill of D&H Canada
Roy Rivers and Randy Churchill of D&H Canada review 2019 and preview 2020 in this edition of the New Year’s Podcast Series