Month: February 2020

Managed Services

SolarWinds report finds MSPs have major weaknesses, but also desire to remedy them

February 11, 2020 Mark Cox Comments Off on SolarWinds report finds MSPs have major weaknesses, but also desire to remedy them
Unsurprisingly, more advanced security remains a topic of concern for many MSPs, as does automation, and much older issues like sales and marketing.

Managed Services

Atera adds discovery tool that looks for business opportunities in customer network to PSA/RMM solution

February 11, 2020 Mark Cox Comments Off on Atera adds discovery tool that looks for business opportunities in customer network to PSA/RMM solution
Atera Network Discovery is principally a pre-sales tool, which automates the finding of opportunities on a customer’s network, which the company says will average $89,000 MRR per MSP.

Cloud

RocketCyber adds new capabilities to platform with Office 365 apps, new AppStore

February 10, 2020 Mark Cox Comments Off on RocketCyber adds new capabilities to platform with Office 365 apps, new AppStore
RocketCyber is broadening out their ecosystem with their first cloud apps, and with a new AppStore for third-party apps, with SecureNow being the first.

Software

Strong health care opportunity in end user computing drives Goliath partnership with IGEL

February 10, 2020 Mark Cox Comments Off on Strong health care opportunity in end user computing drives Goliath partnership with IGEL
Goliath Technologies, which provides performance monitoring for end user computing, and has a strong focus on the health care vertical, recently talked with ChannelBuzz about where they fit into the market.

Cloud

Consistency remains key asset for Avaya Canada in midst of change

February 7, 2020 Mark Cox Comments Off on Consistency remains key asset for Avaya Canada in midst of change
Avaya is introducing new cloud services through their RingCentral partnership, and is aggressively expanding into the Master Agent channel, but even as a Canadian channel exec moves on, the company still sees its stability in Canada as a major asset.

Channel Programs

Avaya goes broader with ‘All In’ partnering strategy

February 7, 2020 Mark Cox Comments Off on Avaya goes broader with ‘All In’ partnering strategy
New Avaya channel chief Jon Brinton lays out Avaya’s channel strategy for the year ahead, which unsurprisingly emphasizes the new Avaya Cloud Office but also focuses on developing new channels.

Uncategorized

Dell touts importance of simplified go to market structure in 2020 Global Partner Kickoff

February 6, 2020 Mark Cox Comments Off on Dell touts importance of simplified go to market structure in 2020 Global Partner Kickoff
Dell unveils its 2020 channel strategy for partners, and ChannelBuzz has all the details.

Unified Communications

Kitchener’s Network Telecom delivers big results from small markets to win major Avaya award

February 5, 2020 Mark Cox Comments Off on Kitchener’s Network Telecom delivers big results from small markets to win major Avaya award
While Avaya is putting more emphasis on the cloud, Network Telecom, whose customers are mainly in small town southwestern Ontario, won a Midmarket Partner of the Year award by leveraging a very traditional business model.

Cloud

Avaya CEO Chirico spells out strategy at critical Engage conference

February 4, 2020 Mark Cox Comments Off on Avaya CEO Chirico spells out strategy at critical Engage conference
Avaya kicked off the first day of their big customer event by focusing on their partnership with RingCentral and how it fits into their overall vision. They also announced the Avaya Cloud Office UCaaS solution with RingCentral, which will be available later this quarter.

Security

FireMon brings in distribution vet Andrew Warren to run its channel

February 4, 2020 Mark Cox Comments Off on FireMon brings in distribution vet Andrew Warren to run its channel
Warren has been in distribution since 2004, including a lengthy tenure running Westcon’s security business, where FireMon was a vendor client.