Year: 2019

Communications

Cisco highlights interoperability in growing collaboration portfolio

November 13, 2019 Robert Dutt Comments Off on Cisco highlights interoperability in growing collaboration portfolio
Cisco cites interoperability with rival Microsoft and a new contact centre option as key elements to growing partner opportunities around its collaboration portfolio.

Security

ESET study shows much room for improvement in security education

November 12, 2019 Robert Dutt Comments Off on ESET study shows much room for improvement in security education
Canadians are not taking basic steps to protect the growing number of connected devices in their homes, a new study from ESET finds.

Networking

Cisco goes big on small business

November 12, 2019 Robert Dutt Comments Off on Cisco goes big on small business
Cisco announces new products, partner programs, and a marketing push as it looks to raise its profile in the SMB space.

Cloud

Michael Dell outlines vision for the future at Dell Technologies Summit

November 12, 2019 Mark Cox Comments Off on Michael Dell outlines vision for the future at Dell Technologies Summit
Dell’s CEO introduced the company’s moonshot visionary social objectives for 2030, and related them to the company’s strategic objectives.

Backup

HYCU for Google Cloud Platform adds cost efficiencies plus HANA and open source database support

November 12, 2019 Mark Cox Comments Off on HYCU for Google Cloud Platform adds cost efficiencies plus HANA and open source database support
HYCU, which started out with a purpose-built backup solution for Nutanix, and added one for GCP earlier this year, has introduced a major enhancement to the GCP offering.

Managed Services

RMM Pulseway reworks mobile remote control to allow management by IoS and Android apps

November 12, 2019 Mark Cox Comments Off on RMM Pulseway reworks mobile remote control to allow management by IoS and Android apps
The new capability lets MSP techs use phones and tablets for all but the most heavy duty tasks, through a built-in feature in both the iOS and Android mobile apps.

Managed Services

Cisco looking to move managed services through channel

November 11, 2019 Robert Dutt Comments Off on Cisco looking to move managed services through channel
Cisco introduces a trio of managed services that it will sell through partners as it aims to make that part of its business more like the rest of its business when it comes to working with the channel.

Podcasts

ESET Canada introduces Cam Leetham as new channel chief

November 11, 2019 Robert Dutt Comments Off on ESET Canada introduces Cam Leetham as new channel chief
New ESET Canada channels and alliances leader Cam Leetham discusses his plans for his new role — including a push to build the security vendor’s presence in Western Canada, in this edition of the podcast.

Managed Services

Invarosoft adds embedded bots for end users and MSP engineers to ITSupportPanel app

November 11, 2019 Mark Cox Comments Off on Invarosoft adds embedded bots for end users and MSP engineers to ITSupportPanel app
Invarosoft believes that their app-focused tool for enhancing MSP support is so fundamentally different from competitors that it constitutes a new channel of its own. The addition of new AI-based bots is designed to save time, reduce the number of tickets, and improve user experience.

Artificial Intelligence

BlackBerry Cylance looking to MSP business, new products to help drive 2020 growth

November 11, 2019 Mark Cox Comments Off on BlackBerry Cylance looking to MSP business, new products to help drive 2020 growth
It has been an eventful year for Cylance, following its acquisition by BlackBerry. May Mitchell talks with ChannelBuzz about the year coming to a close, and what to look for next year.