Zang

Unified Communications

Avaya to phase out old product brand names as company rebrands portfolio around customer functionality

January 22, 2019 Mark Cox Comments Off on Avaya to phase out old product brand names as company rebrands portfolio around customer functionality
Avaya unveiled a key rebranding message at Engage, and while it is essentially a marketing exercise, it will see huge changes that the company believes will position it much better heading forward.

Internet of Things

Arrow Connect IoT integration among new Workflow updates from Avaya’s Zang

March 9, 2018 Mark Cox Comments Off on Arrow Connect IoT integration among new Workflow updates from Avaya’s Zang
Zang believes that the seven new updates to Zang Workflow will significantly help the channel, by making it easier for them to build customized applications for their customers.

Unified Communications

Phones a major highlight in new Avaya product releases at ENGAGE event

February 1, 2018 Mark Cox 1
Avaya also rebooted their chatbot strategy with a significant deepening of their AI focus, and they have some things coming in the near future that will be of interest to partners.

Channel Programs

Avaya seeing rebound in business for Canadian channel

February 1, 2018 Mark Cox Comments Off on Avaya seeing rebound in business for Canadian channel
Avaya’s restructuring issues in 2017 had an impact in the midmarket in Canada which is served by the channel. Those problems have disappeared, and Avaya is bullish about its Canadian channel business moving forward.

Cloud

Avaya preaching cloud to Canadian customers and partners at road shows this week

October 16, 2017 Mark Cox Comments Off on Avaya preaching cloud to Canadian customers and partners at road shows this week
Educating customers – and partners – about pure play and hybrid cloud options is a critical part of the Avaya strategy.

Unified Communications

Avaya Canada channel chief sees real momentum in march from PBX to software and services

May 8, 2017 Mark Cox Comments Off on Avaya Canada channel chief sees real momentum in march from PBX to software and services
Avaya Canada channel chief Corey Mindel discusses partner momentum selling Avaya’s software-based next-gen products, including Zang, which can be a tricky issue for some partners.

Cloud

Avaya’s Zang highlights ISV partner Mutare’s healthcare solution

March 23, 2017 Mark Cox Comments Off on Avaya’s Zang highlights ISV partner Mutare’s healthcare solution
Mutare is one of about 90 strategic ISV partners of Zang, but they were also one of the very first.

Cloud

Avaya introduces new global channel chief – and new partnering philosophy

February 15, 2017 Mark Cox Comments Off on Avaya introduces new global channel chief – and new partnering philosophy
Walter Denk, who has a distribution background and has been working for Avaya in Germany, is the company’s new global channel chief. Even more importantly, he says that the job has been redefined and that the channel will benefit.

Cloud

Avaya’s Zang introduces new cloud phone service, and new collaboration tool

February 13, 2017 Mark Cox Comments Off on Avaya’s Zang introduces new cloud phone service, and new collaboration tool
Zang moves into the cloud PBX market with Zang Office, although at this stage, the channel opportunities, other than referral fees, are limited. Partner opportunities for Zang Space, the collaboration tool, appear stronger.