Unified Communications

Avaya CEO lays out forceful agenda for reborn company

January 29, 2018 Mark Cox Comments Off

New Avaya CEO Jim Chirico acknowledged the old Avaya was the equivalent of a team that loses football games by playing a prevent defense, and told the company’s customers and partners that now they have a fundamentally different gameplan.

Avaya announces new integrated voice and communications platform with Spoken acquisition

January 29, 2018 Mark Cox Comments Off

Avaya was already partnered with Spoken, but the acquisition will allow broaden application of their technology throughout Avaya’s portfolio, to enable customers to transform their business models.

Managed Services

HP vet Ken Archer lays out vision and plans as new Nectar Chief Revenue Officer

January 12, 2018 Mark Cox Comments Off

Nectar creates a new Chief Revenue Officer position to coordinate the company’s different channel routes to market.

Avaya preaching cloud to Canadian customers and partners at road shows this week

October 16, 2017 Mark Cox Comments Off

Educating customers – and partners – about pure play and hybrid cloud options is a critical part of the Avaya strategy.

ViewSonic simplifies ViewBoard collaboration with Intel Unite

October 11, 2017 Mark Cox Comments Off

The integration of Intel’s Unite collaboration software into ViewSonic ViewBoard units both expands their functionality and simplifies their installation.

IR makes updated UC assessment and testing solution available in the cloud

September 25, 2017 Mark Cox Comments Off

Last year, IR introduced a network assessment and testing tool. It is being well received by Microsoft partners, and the new version is switching from software to a cloud-based tool.

Avaya unveils channel-only video conferencing and collaboration service

September 25, 2017 Mark Cox Comments Off

Avaya Equinox Meetings Online is a rebranded and significantly upgraded updating of Avaya Live Video. It is a service which integrates well with on-prem video, and is aimed at the premium part of the market where video quality matters.

UPDATED: Mitel accelerates move to cloud with ShoreTel acquisition

July 28, 2017 Mark Cox Comments Off

The plan is to rationalize and simplify the portfolio, although there is no rush to settle on a common platform. There is also relatively little channel overlap, so no need to rationalize the number of partners.

Mitel will protect own channel in Toshiba UC acquisition

July 10, 2017 Mark Cox Comments Off

Mitel’s acquisition of the Toshiba business is all about acquiring customers, and their channel. In order to protect their own Mitel channel partners, the two channels will, however, remain separate.