Office 365

The Buzz...

[ May 4, 2026 ] On site at SAS Innovate: Deloitte Canada’s Nat D’Ercole on Viya migrations, the data governance gap, and the 80/20 flip AI might finally deliver In The Channel
[ May 1, 2026 ] On site at SAS Innovate: global channel chief John Carey on the shift to indirect, the TD SYNNEX bet, and the case for the transparent box In The Channel
[ May 1, 2026 ] The Buzz: OMERS-backed Integris targets Australian MSP First Focus, AI agents weaponized for infostealing, M365 E7 launches today Podcasts
[ April 30, 2026 ] On site at SAS Innovate: SAS Canada’s Ryan MacDonald on AI governance, the partner opportunity, and fifty years of trust In The Channel
[ April 30, 2026 ] The Buzz: SAS Innovate 2026 special – Viya opens to AI agents, Navigator gets crawlers Podcasts

SupportBots looks to save MSPs money with AI-driven support bots

March 1, 2017 Mark Cox Comments Off

SupportBots launched a free trial period in February so MSPs can test them and provide feedback. For now, their main functionality is booking customers with available technicians, but the plan is to eventually do much more than that.

SonicWall integrates Capture Advanced Threat Protection into Email security

February 9, 2017 Mark Cox Comments Off

SonicWall Email Security 9.0 also features improved Office 365 Support.

Acronis extends Office 365 backup functionality to on-prem Backup 12 solution

February 7, 2017 Mark Cox Comments Off

Acronis’ on-prem product in their hybrid cloud architecture now has the same feature set as their cloud offering.

Barracuda refreshes its entire lineup of backup appliances

February 2, 2017 Mark Cox Comments Off

Memory, performance and capacity have been increased, with capacity on the physical models going up from 100 per cent in the entry level appliances, to between 15-30 per cent in the high end ones.

AppRiver upgrades free email marketing tool for partners

January 31, 2017 Mark Cox Comments Off

AppRiver had a pre-templated campaign tool before, but it was limited to Office 365. The new one covers a broad range of their solutions, with 12 templates at launch, and more scheduled to be added.

Sage People Human Capital Management solution launches in Canada

January 27, 2017 Mark Cox Comments Off

Sage sees the new offering, which is likely to be sold primarily, though not exclusively for the X3 platform, as a strong opportunity for channel partners.

Plantronics upgrades analytics in Plantronics Manager Pro 3.9 monitoring service

January 25, 2017 Mark Cox Comments Off

While Plantronics Manager Pro originally had only an Asset Analysis analytics capability, the new version adds Usage Analysis, Conversation Analysis and Acoustic Analysis.

Intermedia extends Office 365 integration to the Web

December 1, 2016 Mark Cox Comments Off

Intermedia enhances its SecuriSync collaboration and file backup solution with a direct integration between their solution and Microsoft’s Office Online.

Kaseya making multiple enhancements to solution set for MSPs

November 23, 2016 Mark Cox Comments Off

In addition to new versions of AuthAnvil and Traverse, Kaseya will soon be rolling out the second generation of its PSA product – and a brand new migration solution to encourage MSPs to move to it.