Nortel

Canada continues to be strong market for Avaya as company transforms itself

January 22, 2019 Mark Cox Comments Off

Avaya’s Canadian country manager Dave Robertson provides an update on Avaya’s business and channel in Canada, including why they are confident that legacy Nortel customers will modernize with them and not with competitors.

Avaya preaching cloud to Canadian customers and partners at road shows this week

October 16, 2017 Mark Cox Comments Off

Educating customers – and partners – about pure play and hybrid cloud options is a critical part of the Avaya strategy.

Avaya Canada introduces both new country manager and new channel chief

February 15, 2017 Mark Cox Comments Off

Rejean Bourgault, who has been in the lead role in Canada since October, and Corey Mindel, who has been acting channel leader since Ange Valentini left at the end of the year, were both formally introduced at Avaya Engage.

Avaya enhances two midmarket hybrid cloud solutions, and broadens availability

February 9, 2016 Mark Cox Comments Off

Both Powered by Avaya IP Office and OnAvaya – Google Cloud Platform have already been available to customers through the channel. Now however, their availability has been opened up to more partners, and both solutions have also been enhanced from their initial versions.

Avaya Networking Partner of the Year Combat grades vendor’s message at partner forum

February 3, 2016 Mark Cox Comments Off

Ottawa’s Combat Networks won the Networking Partner of the Year award from Avaya. The solution provider, which has a deep Avaya practice, also listened closely to the details about Avaya’s strategy and approach going forward.

Five9 continues channel expansion in move away from direct model

January 25, 2016 Mark Cox Comments Off

Cloud-focused contact centre software vendor Five9 sold mainly direct until last year, when it added a master agent channel component. Now it is expanding its channel with integrators and resellers.

Avaya Canada lays out comprehensive midmarket strategy

December 3, 2015 Mark Cox Comments Off

Avaya recently introduced its new Avaya Midmarket Select Program. But the program itself is only part of the company’s strategy to significantly increase its presence in the mid-market space in Canada.