Avaya’s Canadian country manager Dave Robertson provides an update on Avaya’s business and channel in Canada, including why they are confident that legacy Nortel customers will modernize with them and not with competitors.
Educating customers – and partners – about pure play and hybrid cloud options is a critical part of the Avaya strategy.
Rejean Bourgault, who has been in the lead role in Canada since October, and Corey Mindel, who has been acting channel leader since Ange Valentini left at the end of the year, were both formally introduced at Avaya Engage.
Both Powered by Avaya IP Office and OnAvaya – Google Cloud Platform have already been available to customers through the channel. Now however, their availability has been opened up to more partners, and both solutions have also been enhanced from their initial versions.
Ottawa’s Combat Networks won the Networking Partner of the Year award from Avaya. The solution provider, which has a deep Avaya practice, also listened closely to the details about Avaya’s strategy and approach going forward.
Cloud-focused contact centre software vendor Five9 sold mainly direct until last year, when it added a master agent channel component. Now it is expanding its channel with integrators and resellers.
Avaya recently introduced its new Avaya Midmarket Select Program. But the program itself is only part of the company’s strategy to significantly increase its presence in the mid-market space in Canada.
The mid-market is the key area of focus for Avaya Canada’s channel this year, but networking, cloud and video are also on the priority list.
Avaya sets a January launch date for its simplified One Source pricing and quoting platform in the Americas.
Miles Davis takes over Canadian channel as former channel chief Renzo Dipasquale heads up vendor’s enterprise business.
The name on the banner for Tuesday’s event in Toronto’s MTCC may be Avaya Evolutions, but the networking vendor wants its partners fully engaged
Networking vendor stresses flexibility in working with partners on Avaya Communications Outsourcing Solutions
Networking vendor turns to channel to continue data networking business growth
Networking vendor seeing renewed VAR growth as collaboration message gains traction
