Masergy

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New Masergy CEO looks to double down on channel

February 14, 2019 Mark Cox Comments Off

Masergy has been expanding its efforts with IT-based partners as well as traditional telco ones over the last year, and new CEO James Parker wants to intensify both, while also getting a higher percentage of partners to be very highly engaged.

New Masergy global channel chief touts analytics approach to channel management

January 24, 2018 Mark Cox Comments Off

William Madison, the new global channel chief at Masergy, credits the company’s analytics-based remodelling of their partner program as a major key to their success in the last year.

Masergy sees new Cloud Contact Center solution as entrée to enterprise

February 13, 2017 Mark Cox Comments Off

The new offering complements Masergy’s established Unified Communication as a Service solution, and may also prompt some customers using that solution to switch to this one.