Managed Services

Channel Programs

Massive partner recruitment a key goal of new Scale Computing channel program

February 28, 2017 Mark Cox Comments Off on Massive partner recruitment a key goal of new Scale Computing channel program
The restructured Scale program accommodates managed service providers for the first time, and also makes provision for referral partners.

Security

Five ways to educate your customers about ransomware

February 28, 2017 Guest Poster Comments Off on Five ways to educate your customers about ransomware
Chris Crellin of Intronis MSP Solutions by Baracuda offers up five ways for MSPs to provide much-needed education to their clients on the topic of ransomware.

Big Data

Building new offerings to adapt to changing customer needs

January 27, 2017 Guest Poster Comments Off on Building new offerings to adapt to changing customer needs
In this sponsored video from Avnet Technology Solutions, SIS discuss how working with the distributor is helping them evolve towards managed services.

Cloud

Barracuda adds virtual and public cloud firewalls for MSPs

January 23, 2017 Mark Cox Comments Off on Barracuda adds virtual and public cloud firewalls for MSPs
Barracuda thinks that adding these other MSP firewall options will let MSPs create strong services packages with high appeal to customers.

Managed Services

Netsurion leverages acquired EventTracker SIEM technology for multi-location market

January 6, 2017 Mark Cox Comments Off on Netsurion leverages acquired EventTracker SIEM technology for multi-location market
SIEM-at-the-Edge, which combines SIEM and managed detection and response, and Breach Detection Service, which is just the SIEM, are seen as ideal channel offerings as Netsurion looks to build up its partner ecosystem.

Alex Ryals, vice president of security solutions for Tech Data
Distribution

Avnet debuts managed security offering

November 15, 2016 Robert Dutt Comments Off on Avnet debuts managed security offering
Avnet Technology Solutions’ Recon offers non-MSSPs a chance to offer SMB customers managed security without the costs of a SOC.

Managed Services

RapidFire Tools develops disaster recovery assessment tool for Datto

October 27, 2016 Mark Cox Comments Off on RapidFire Tools develops disaster recovery assessment tool for Datto
The RapidFire agentless tool is designed to help Datto resellers prospect, by providing a detailed assessment of a prospect’s environment, and recommending the appropriate Datto solutions. Datto will give it away free to their channel.

Managed Services

Tigerpaw CEO Foxall challenges MSP partners to step up their game

October 26, 2016 Mark Cox Comments Off on Tigerpaw CEO Foxall challenges MSP partners to step up their game
Too many of Tigerpaw’s partners are not using Tigerpaw’s available tools, to improve customer service. As a result, Tigerpaw has intensified both its own education efforts and its encouragement of partners to switch to their Tigerpaw One complete suite of business automation tools.

Distribution

Westcon brings U.K. voice solution provider Speakerbus to North American channel

September 16, 2016 Mark Cox Comments Off on Westcon brings U.K. voice solution provider Speakerbus to North American channel
Speakerbus makes a high quality product used in financial segments, and by first responders and the military, but it is also exceptionally well suited to managed services.

Managed Services

BitTitan and Dropbox enhance partnership as it hits general availability

September 12, 2016 Mark Cox Comments Off on BitTitan and Dropbox enhance partnership as it hits general availability
The integration designed to create new opportunities for both companies’ channels has deepened since it was originally announced in July. Integration now is much broader than Box, which was the original plan. The distributors involved will also be selling the solution as a bundle.