Managed Services

Managed Services

Druva deepens channel, business development investments with new hires

November 22, 2016 Mark Cox Comments Off on Druva deepens channel, business development investments with new hires
Druva also announced a new partnership with ConnectWise, part of their increased emphasis on building up their platform business.

Managed Services

Tripling supported number of Easy Connect users highlights HPE SMB portfolio enhancements

November 17, 2016 Mark Cox Comments Off on Tripling supported number of Easy Connect users highlights HPE SMB portfolio enhancements
HPE has also enhanced its SMB focused StoreEasy NAS family, and its HPE Flex Solutions for SQL Server.

Alex Ryals, vice president of security solutions for Tech Data
Distribution

Avnet debuts managed security offering

November 15, 2016 Robert Dutt Comments Off on Avnet debuts managed security offering
Avnet Technology Solutions’ Recon offers non-MSSPs a chance to offer SMB customers managed security without the costs of a SOC.

Managed Services

Atera adds to ecosystem with Splashtop, Webroot integrations

November 1, 2016 Mark Cox Comments Off on Atera adds to ecosystem with Splashtop, Webroot integrations
Joint RMM/PSA vendor Atera, which has seen a strong first year in North America, looks to boost momentum with two new partnerships.

Managed Services

Battling ransomware common theme of Datto product updates

October 31, 2016 Mark Cox Comments Off on Battling ransomware common theme of Datto product updates
The Datto SIRIS 3 platform has added a ransomware detection algorithm to take advance of a backup provider’s capability to easily restore a system to its pre-infection status.

Managed Services

Tigerpaw CEO Foxall gazes into crystal ball

October 31, 2016 Mark Cox Comments Off on Tigerpaw CEO Foxall gazes into crystal ball
While Tigerpaw announced its new software release at its user conference, it also previewed what is coming beyond that, solicited feedback about future changes, and emphasized that their partners need to change to stay competitive in a changing industry.

Managed Services

Project management upgrades, API integrations highlight Tigerpaw software release

October 31, 2016 Mark Cox Comments Off on Project management upgrades, API integrations highlight Tigerpaw software release
PSA vendor Tigerpaw announced major upgrades to their software at their annual user event in Omaha.

Managed Services

ESET finding Tigerpaw plug-in well-kept secret

October 31, 2016 Mark Cox Comments Off on ESET finding Tigerpaw plug-in well-kept secret
ESET has been building out its presence in the MSP space over the last several years, including an integration with Tigerpaw a year ago. Many Tigerpaw users were not aware of this however, until talking with ESET at last week’s Tigerpaw event.

Managed Services

LiveDash launches at Tigerpaw event with real-time Power BI dashboards

October 28, 2016 Mark Cox Comments Off on LiveDash launches at Tigerpaw event with real-time Power BI dashboards
LiveDash is looking to build a channel of MSPs to take their tool for making dense and interactive dashboards to market. They are starting with Tigerpaw, as they are a Tigerpaw user, but plan to broaden this out in time.

Managed Services

Partners positive on Tigerpaw offer to replace licensing with full-featured subscription

October 28, 2016 Mark Cox Comments Off on Partners positive on Tigerpaw offer to replace licensing with full-featured subscription
Tigerpaw saw a strong response from partners at their annual conference, when the ability was announced for existing partners to switch from a license-based model with extra charges for tools and modules to a subscription -based model with everything included.