Managed Services

Open Mesh acquisition gives Datto networking services purpose-built for MSPs, SMBs

January 31, 2017 Mark Cox Comments Off

Datto makes a play for the cloud networking managed services market, which it says is full of enterprise-focused offerings that have ill-served MSPs and aren’t well suited to the SMB market.

WaaS platform provider CloudJumper makes first acquisition, an IT services business unit

January 31, 2017 Mark Cox Comments Off

CloudJumper, which was IndependenceIT’s largest white label partner, acquires approximately 60 partners in an IndependenceIT focused business unit, most of whom they expect will move to the CloudJumper platform.

New partner program among channel roadmap plans for Dell Boomi

January 25, 2017 Mark Cox Comments Off

Dell Boomi recently appointed David Tavolaro as their channel chief, and he discusses his strategy to expand the amount of business the iPaaS vendor does through partners.

Improving technician experience, unified low-priced backup highlight Kaseya VSA 9.4

January 24, 2017 Mark Cox Comments Off

Other enhancements to Kaseya VSA include improving the discovery engine to make finding and categorizing machines more accurate and comprehensive.

Barracuda adds virtual and public cloud firewalls for MSPs

January 23, 2017 Mark Cox Comments Off

Barracuda thinks that adding these other MSP firewall options will let MSPs create strong services packages with high appeal to customers.

Netsurion leverages acquired EventTracker SIEM technology for multi-location market

January 6, 2017 Mark Cox Comments Off

SIEM-at-the-Edge, which combines SIEM and managed detection and response, and Breach Detection Service, which is just the SIEM, are seen as ideal channel offerings as Netsurion looks to build up its partner ecosystem.

HEAT platform to drive LANDESK MSP business in new company

January 5, 2017 Mark Cox Comments Off

LANDESK CEO Steve Daly, who will head the new firm created by merging LANDESK and HEAT, talks about how HEAT will enhance LANDESK’s service management business, especially on the MSP side. He also discusses integration issues, the new company’s strategy, and channel issues — as well as why the new firm will likely have a new name.