Managed Services

Managed Services

Advanced curriculum content for partners on Tigerpaw roadmap

October 28, 2016 Mark Cox Comments Off on Advanced curriculum content for partners on Tigerpaw roadmap
Significant enhancements to Tigerpaw’s software in Version 16.1 will also require some major upgrades to content.

Managed Services

RapidFire Tools develops disaster recovery assessment tool for Datto

October 27, 2016 Mark Cox Comments Off on RapidFire Tools develops disaster recovery assessment tool for Datto
The RapidFire agentless tool is designed to help Datto resellers prospect, by providing a detailed assessment of a prospect’s environment, and recommending the appropriate Datto solutions. Datto will give it away free to their channel.

Managed Services

Tigerpaw CEO Foxall challenges MSP partners to step up their game

October 26, 2016 Mark Cox Comments Off on Tigerpaw CEO Foxall challenges MSP partners to step up their game
Too many of Tigerpaw’s partners are not using Tigerpaw’s available tools, to improve customer service. As a result, Tigerpaw has intensified both its own education efforts and its encouragement of partners to switch to their Tigerpaw One complete suite of business automation tools.

Channel Programs

Container management software provider DH2i launches first channel program

October 24, 2016 Mark Cox Comments Off on Container management software provider DH2i launches first channel program
Microsoft-focused DH2i sees a strong opportunity for partners, and has recently begun to build out a channel. They have now launched a channel program to provide support.

Managed Services

Mist upgrades next-gen wireless network platform as it looks for new MSP partners

October 12, 2016 Mark Cox Comments Off on Mist upgrades next-gen wireless network platform as it looks for new MSP partners
Mist is using some of its latest round of funding to build out its MSP channel, with a special focus on partners capable to adding their own value on top of Mist’s platform.

Channel Programs

CloudJumper launches new partner portal, channel program

October 11, 2016 Mark Cox Comments Off on CloudJumper launches new partner portal, channel program
The program has been reworked from the one CloudJumper brought when it spun out from nGenx, but the real highlight is the capabilities of the new portal.

Managed Services

Avast to embrace AVG for Business non-freemium model as acquisition closes

September 30, 2016 Mark Cox Comments Off on Avast to embrace AVG for Business non-freemium model as acquisition closes
Avast also stresses its commitment to AVG’s RMM business, and indicates that while the goal is to expand the number of resellers, they will also be rationalizing the product line.

by Chris Crellin, Senior Director, Product Management, Intronis MSP Solutions by Barracuda
Managed Services

Barracuda sees new Email threat scanner for Office 365 as strong lead generation tool

September 27, 2016 Mark Cox Comments Off on Barracuda sees new Email threat scanner for Office 365 as strong lead generation tool
The Barracuda tool scans Office 365 systems and identifies all malware on the system, including the mailboxes where it was found, and whether it was opened.

Channel Programs

Oracle looks to cast broad net with Oracle Cloud Managed Service Provider Program

September 19, 2016 Mark Cox Comments Off on Oracle looks to cast broad net with Oracle Cloud Managed Service Provider Program
The new program lets strictly vetted MSPs package the Oracle platform with both Oracle and non-Oracle apps into a single price, and offers additional sales and marketing support.

Channel Communities

Kaseya announces Automation Exchange community market

September 13, 2016 Mark Cox Comments Off on Kaseya announces Automation Exchange community market
Kaseya formally announces its new exchange for the sharing of scripts and other automation tools. Up since the end of June, the exchange has over 700 content items so far, with most of them being free to download.