Managed Services

Managed Services

Passportal unveils new integration with Datto RMM and expanded one with Autotask PSA

June 25, 2018 Mark Cox Comments Off on Passportal unveils new integration with Datto RMM and expanded one with Autotask PSA
Passportal, which just copped the Best Revenue Opportunity award from MSPs at the Datto18 show, sees the merged Datto-Autotask entity as a great Passportal opportunity.

Jimmy Puckett and David Wilkeson, developers of MySlice
Managed Services

ConnectWise announces first Tech Tank winners

June 20, 2018 Robert Dutt Comments Off on ConnectWise announces first Tech Tank winners
A proof of concept for a tool to automate commissions and bonuses in ConnectWise takes the vendor’s first prize for developing new solutions and integrations.

Channel Programs

HPE unveils new GreenLake Flex Capacity partner program around flexible consumption model

June 18, 2018 Mark Cox Comments Off on HPE unveils new GreenLake Flex Capacity partner program around flexible consumption model
HPE announced the core parameters of its new GreenLake Flex Capacity for partners late last year, but now, in deep consultation with partners, have developed what they believe will be an effective model by which the channel can monetize it.

Managed Services

Continuum expands RMM differentiation and appeals to broader MSP base with CARVIR acquisition

June 18, 2018 Mark Cox Comments Off on Continuum expands RMM differentiation and appeals to broader MSP base with CARVIR acquisition
Late last year, Continuum decided to supplement the endpoint security embedded in their core suite with a new security unit, and new service offerings, which became available in April. The CARVIR acquisition accelerates that initiative significantly.

Managed Services

Atera introduces live chat to strengthen MSP-customer connections

June 13, 2018 Mark Cox Comments Off on Atera introduces live chat to strengthen MSP-customer connections
The new live chat capability in the Atera joint RMM-PSA solution provides a faster and more efficient way than email to resolve customer issues in real time.

Data Centre

NetApp and Cisco roll out new first of new vertical solutions, plus Managed Private Cloud solution

June 7, 2018 Mark Cox Comments Off on NetApp and Cisco roll out new first of new vertical solutions, plus Managed Private Cloud solution
The vertical solution is FlexPod Datacenter for Epic EHR, and the short-range strategy is to roll out additional solutions for the health care vertical – including additional ones for EHR – and then move to other verticals.

Cloud

BetterCloud sees strong potential in highly complementary Okta integration

June 4, 2018 Mark Cox Comments Off on BetterCloud sees strong potential in highly complementary Okta integration
BetterCloud believes that its new integration with Okta, which adds significant automation to the Okta solution and eliminates blind spots, will significantly expand their business with larger customers, and with larger channel partners like global SIs.

Cloud

BetterCloud stepping up channel push around multi-vendor SaaS management platform

April 20, 2018 Mark Cox Comments Off on BetterCloud stepping up channel push around multi-vendor SaaS management platform
BetterCloud just closed a new funding round, with part of the money being used to allow them to ‘step on the gas’ and speed up their channel momentum.

Managed Services

Addigy adds MDM to their cloud-based MacOS management platform

April 17, 2018 Mark Cox Comments Off on Addigy adds MDM to their cloud-based MacOS management platform
Addigy has filled a specific role in the market, providing multi-tenanted Mac management, but now, propelled by iPad demand, they have expanded that to all Apple devices with a new unified MacOS management platform.

Managed Services

Passportal creates Community Department to engage in MSP education and enablement

April 16, 2018 Mark Cox Comments Off on Passportal creates Community Department to engage in MSP education and enablement
Mike Byrne, who has done this kind of work in the past at multiple companies, has joined Passportal as the Director of Community.