Managed Services

Managed Services

Soft launch of Managed Phishline builds on Barracuda MSP Momentum

August 6, 2018 Mark Cox Comments Off on Soft launch of Managed Phishline builds on Barracuda MSP Momentum
Barracuda made Managed Phishline, an MSP-focused version of the technology they acquired from Phishline this year, available to MSPs in July.

Cloud

Intermedia growing channel business with new UCaaS offering and stronger partner enablement

August 3, 2018 Mark Cox Comments Off on Intermedia growing channel business with new UCaaS offering and stronger partner enablement
The Intermedia messaging to the channel at this year’s CompTIA ChannelCon event emphasized the UCaaS opportunity around their Unite offering which came out in February.

Backup

Pax8 to bring Axcient/eFolder’s cloud products to distribution for the first time

August 2, 2018 Mark Cox Comments Off on Pax8 to bring Axcient/eFolder’s cloud products to distribution for the first time
Axcient/eFolder and Pax8 both see very strong mutual synergies in this new relationship.

Artificial Intelligence

CrushBank seeing good results in early post-launch days of IT Help-Desk application built on IBM Watson

August 2, 2018 Mark Cox Comments Off on CrushBank seeing good results in early post-launch days of IT Help-Desk application built on IBM Watson
CrushBank, which came to ChannelCon a year ago to evangelize their product before it came to market, is finding the job easier this year, with customer references in tow and AI hotter than ever. Interestingly, Canadian MSPs have been particularly receptive.

Managed Services

ESET gears up in Managed Service Provider market

August 1, 2018 Mark Cox Comments Off on ESET gears up in Managed Service Provider market
ESET has been in the MSP space for a while, but is now making a push to increase their presence there. They also indicated that they will shortly be releasing their first offering specifically built for the cloud.

Managed Services

SOCSoter adds Breach Detection service for SMBs to their Vulnerability Monitoring Service

August 1, 2018 Mark Cox Comments Off on SOCSoter adds Breach Detection service for SMBs to their Vulnerability Monitoring Service
SOCSoter, which has over a hundred channel partners reselling their offering, doesn’t yet have any partners in Canada, but will be at the ASCII show in Toronto later this month looking to change that.

Managed Services

Sungard AS increases scalability of Zerto-powered Sungard AS Cloud Recovery – Virtual Servers

July 23, 2018 Mark Cox Comments Off on Sungard AS increases scalability of Zerto-powered Sungard AS Cloud Recovery – Virtual Servers
Sungard AS enhances the service it first rolled out last year, with an emphasis on increasing scalability to better meet the needs of larger customers.

Managed Services

RapidFire Tools rebrands upgraded internal threat detection tool as Cyber Hawk to help MSPs sell higher value services

July 18, 2018 Mark Cox Comments Off on RapidFire Tools rebrands upgraded internal threat detection tool as Cyber Hawk to help MSPs sell higher value services
RapidFire Tools has refocused and rebranded their Detector software appliance to better leverage its strengths for MSPs, which involve their being able to use it as the foundation of a higher-margin security practice.

Cloud

BetterCloud expands Google partnership with real-time activity-based alerts for Google

July 18, 2018 Mark Cox Comments Off on BetterCloud expands Google partnership with real-time activity-based alerts for Google
The key technology piece here is BetterCloud adding the ability to set policies for alerts without the need for triggers. The new offering is also important, however, as a public reaffirmation of their relationship with Google.

Cloud

CloudJumper adds smooth ability to manage RDmi workloads with Cloud Workspace for Azure

July 18, 2018 Mark Cox Comments Off on CloudJumper adds smooth ability to manage RDmi workloads with Cloud Workspace for Azure
CloudJumper has had partners ask for this to reduce the complexity of working with Azure, and large integrators who had not worked with the company before see this as a way to make large Azure deployments more cost-effective.