Managed Services

Backup

BackupAssist looking to disrupt backup market with cloud-to-local BackupAssist 365

September 17, 2018 Mark Cox Comments Off on BackupAssist looking to disrupt backup market with cloud-to-local BackupAssist 365
BackupAssist thinks that being able to back up cloud data locally, with minimal storage requirements, will appeal to MSPs and lead to a surge of new MSP partners.

Managed Services

eSentire increases visibility of Managed Detection and Response solution with Sumo Logic partnership

September 13, 2018 Mark Cox Comments Off on eSentire increases visibility of Managed Detection and Response solution with Sumo Logic partnership
Sumo Logic’s cloud-native capabilities add a whole new range of signals from applications that eSentire’s MDR was not getting previously, significantly upgrading the solution and its value to channel partners.

Managed Services

Kaseya CEO Voccola explains importance and uniqueness of Rapidfire Tools acquisition

September 6, 2018 Mark Cox Comments Off on Kaseya CEO Voccola explains importance and uniqueness of Rapidfire Tools acquisition
The acquisition immensely strengthens Kaseya’s compliance offerings, and they immediately announced a new compliance solution from the RapidFire technology, which was sufficiently important that they delayed announcement of the acquisition for two months, until the new product was ready.

Managed Services

Infoblox adds new MSP consumption-based pricing model for DDI and DNS-based security solutions

September 6, 2018 Mark Cox Comments Off on Infoblox adds new MSP consumption-based pricing model for DDI and DNS-based security solutions
Infoblox already has a significant number of MSP partners, and their focus has been primarily on the enterprise, but the new consumption-based pricing option is much more attractive if they are also pushing downmarket into the midmarket and the SMB.

Cloud

Pax8 creates Director of Community position to spearhead new road show tours

September 5, 2018 Mark Cox Comments Off on Pax8 creates Director of Community position to spearhead new road show tours
Ken Patterson, who has over 20 years experience working for MSPs, will run the new Boot Camp series of education-focused road shows, and provide a more technically-focused Pax8 resource available at the shows they attend.

Managed Services

Proofpoint adds anti-phishing capabilities to automated email protection solution with new CLEAR solution

September 5, 2018 Mark Cox Comments Off on Proofpoint adds anti-phishing capabilities to automated email protection solution with new CLEAR solution
The new capabilities come from the Proofpoint acquisition of Wombat Security earlier this year, and significantly beef up what had been Proofpoint’s TRAP automation platform.

Cloud

Vancouver AWS Premier Consulting Partner TriNimbus sold to Onica in move to create AWS goliath

August 27, 2018 Mark Cox Comments Off on Vancouver AWS Premier Consulting Partner TriNimbus sold to Onica in move to create AWS goliath
While TriNimbus disappears as a separate entity, it retains legal ownership of the relationship with Canadian clients for privacy law compliance, and Canadian customers will also have access to new offerings, such as around IoT, where TriNimbus was more limited before.

Managed Services

Coaxing telecom resellers to move beyond hardware still mission – and challenge – for ADTRAN

August 22, 2018 Mark Cox Comments Off on Coaxing telecom resellers to move beyond hardware still mission – and challenge – for ADTRAN
The nature of the MSP business means ADTRAN has had more success there with their ProCloud Subscription Services, and the company is aggressively recruiting there for new partners. ADTRAN is also about to introduce a new service, which they say even most MSPs are not yet selling.

Channel Programs

EFSS vendor FileCloud reaches out to MSPs at ChannelCon event

August 7, 2018 Mark Cox 2
FileCloud has been selling their Enterprise File Sync and Sharing Solution mainly direct, and through larger MSPs who do their own hosting. However, they just launched a partner program for smaller MSPs looking to resell a service that FileCloud hosts, and are looking – selectively – for additional partners.

Managed Services

ID Agent seeing strong MSP response to Dark Web monitoring offering

August 6, 2018 Mark Cox Comments Off on ID Agent seeing strong MSP response to Dark Web monitoring offering
ID Agent offers a service that terrifies prospects by showing them their corporate data in circulation on the Dark Web, as well as a monitoring service to guard against it. They have Canadian MSP partners, and are in Toronto this week at a Datto show looking for more.