Managed Services

Managed Services

Malwarebytes looks to continue expansion from remediation into endpoint protection with MSP push

December 19, 2018 Mark Cox Comments Off on Malwarebytes looks to continue expansion from remediation into endpoint protection with MSP push
Malwarebytes announces a new partnership with Bask Technology, which both highlights their endpoint protection product, and is part of the company’s plan to significantly expand their presence in the SMB space going forward.

Managed Services

Avaya sees its new Master Agent channel as the primary route to market for new Online Store

December 13, 2018 Mark Cox Comments Off on Avaya sees its new Master Agent channel as the primary route to market for new Online Store
Avaya believes its solution provider channel will also have some interest in the store, which offers Avaya’s UC and CC as-a-service options. They also confirmed that this online store is not a direct play.

Artificial Intelligence

ZeroStack continues to execute on as-a-service offering strategy for partners with new AI-as-a-Service

December 6, 2018 Mark Cox Comments Off on ZeroStack continues to execute on as-a-service offering strategy for partners with new AI-as-a-Service
ZeroStack plans to roll more services out in the year, indicating some likely possibilities, as part of their strategy of providing MSP partners with more services they can sell on the scale-out private cloud they enable customers to create.

Backup

New Arcserve North American Channel Director Sue Fossnes looks to further ramp up support for MSPs

December 5, 2018 Mark Cox Comments Off on New Arcserve North American Channel Director Sue Fossnes looks to further ramp up support for MSPs
Increasing their MSP business is a major Arcserve priority, and the development of some kind of track for them within the company’s new channel program is one new enablement activity that is under active consideration.

Channel Programs

SOAR vendor Siemplify brings in Bradd Barmettler as first global channel chief to execute transition to partner-led model

November 26, 2018 Mark Cox Comments Off on SOAR vendor Siemplify brings in Bradd Barmettler as first global channel chief to execute transition to partner-led model
Barmettler’s planned initiatives include a major revamp of the Siemplify channel program. He also wants to build out a channel presence in Canada, where he has had success in the past at other companies.

Managed Services

OPAQ brings first channel chief on board as they focus channel strategy around service providers and MSPs

November 20, 2018 Mark Cox Comments Off on OPAQ brings first channel chief on board as they focus channel strategy around service providers and MSPs
Lynn Tinney takes the SVP of Channels role at OPAQ, as the company transitions its all-channel model to focus on service providers and MSPs, who they think get the best value from the platform and services they offer.

Cloud

DropBox strengthens relationship with BetterCloud and launches BetterCloud for DropBox offering

November 19, 2018 Mark Cox Comments Off on DropBox strengthens relationship with BetterCloud and launches BetterCloud for DropBox offering
BetterCloud has been named a DropBox premier partner, and DropBox will offer the joint offering to their customers from $2 per user per month.

Managed Services

Field Nation looks to expand market for connecting MSPs to contingent tech labour

November 19, 2018 Mark Cox Comments Off on Field Nation looks to expand market for connecting MSPs to contingent tech labour
Field Nation, which recently introduced a new platform that handles all aspects of workforce management, makes software that connects businesses with the temporary IT labour force. MSPs needing IT techs are a part of their market, which they are looking to expand.

Managed Services

RocketCyber emerges from stealth at ConnectWise Connect with platform of free and paid security apps for MSPs

November 16, 2018 Mark Cox Comments Off on RocketCyber emerges from stealth at ConnectWise Connect with platform of free and paid security apps for MSPs
RocketCyber’s founders have a track record of two successful startups behind them, and are looking to provide MSPs who don’t offer a full portfolio of services with a set of such offerings. The platform is scheduled for availability in early December.

Managed Services

Webroot expands Continuum partnership around DNS filtering as they build out platform strategy

November 16, 2018 Mark Cox Comments Off on Webroot expands Continuum partnership around DNS filtering as they build out platform strategy
Webroot adds their DNS Protection at no cost for customers using Continuum Security Profile & Protect, as the companies extend their tight strategic relationship.