Managed Services

Managed Services

MSP360 adds to platform solutions with new MSP360 Remote Desktop

August 13, 2020 Mark Cox Comments Off on MSP360 adds to platform solutions with new MSP360 Remote Desktop
MSP360 has also formally rolled out MSP University, which has reworked their educational offerings to make them easier for MSPs to use in a practical way to build their businesses.

Artificial Intelligence

Netenrich bolsters security credentials with new Attack Surface Intelligence offering and free global threat intelligence feed

August 6, 2020 Mark Cox Comments Off on Netenrich bolsters security credentials with new Attack Surface Intelligence offering and free global threat intelligence feed
Knowledge Now, the free global threat intelligence tool, is designed to provide actionable intelligence, while Attack Surface Intelligence provides a hacker’s view of the customer’s environment, and indicating problem areas and how to fix them.

Managed Services

Four pandemic security risks requiring MSPs’ immediate attention

August 4, 2020 Barracuda MSP Guest Blog Comments Off on Four pandemic security risks requiring MSPs’ immediate attention
As more cities and states brace for extended shutdowns, MSPs should be mindful of emerging security risks. Here’s some advice from Barracuda MSP’s Mark Whiffen.

Cloud

Pax8 projects broad automation synergies from new Liongard partnership

August 4, 2020 Mark Cox Comments Off on Pax8 projects broad automation synergies from new Liongard partnership
Pax8 is emphasizing that not only will Liongard improve the efficiency of IT documentation software, but their recent expansion of their platform capability complements other adjacent technologies, including providing integrated alerting.

Channel Programs

Digital Defense adds MSP tier to their channel program

August 4, 2020 Mark Cox Comments Off on Digital Defense adds MSP tier to their channel program
Digital Defense adds a formal MSP tier for the first time, with the conviction that this is where their market is headed, and that if they do it right, it will provide them with major advantages.

Cloud

Sonrai Security extends enterprise identity platform with new Governance Automation Engine

July 28, 2020 Mark Cox 1
Sonrai uses workflow and role-based swimlanes to address identity and workload-related issues by automatically routing actions to cloud, security, audit or DevOps teams, or deploy remediation bots to address the issue, with the customer being able to determine how they want things handled.

Cloud

SolarWinds deepens Microsoft collaboration around Microsoft 365

July 22, 2020 Mark Cox Comments Off on SolarWinds deepens Microsoft collaboration around Microsoft 365
SolarWinds partners using both N-Central and RMM will be able to deliver monitoring through Microsoft Intune, with true multi-tenanted capabilities and policy consistency not available to MSPs just by using Microsoft 365 alone.

Managed Services

LogMeIn opens up LastPass to MSPs, introduces new GoToRoom hardware bundles

July 22, 2020 Mark Cox 1
LogMeIn makes two unrelated announcements, expanding MSP opportunities in their Identity and Access Management business, and adding new hardware bundles for GoToRoom in their UCC business.

Managed Services

Zomentum announces funding round to build on momentum with MSPs

July 9, 2020 Mark Cox Comments Off on Zomentum announces funding round to build on momentum with MSPs
Zomentum has signed up hundreds of MSPs since their tool became available last fall, despite the pandemic’s shutting down their activities around trade shows.

Managed Services

Webroot enhances DNS Protection filtering service to deliver greater privacy and manageability

July 7, 2020 Mark Cox Comments Off on Webroot enhances DNS Protection filtering service to deliver greater privacy and manageability
Webroot’s improvements to DoH [DNS-over-HTTPS] will provide MSPs with the ability to tell customers that this is something that can significantly improve their privacy on the Internet.