Articles by Mark Cox

Managed Services

Tigerpaw, AVG further strengthen relationship with Service Desk Connector integration

July 15, 2015 Mark Cox Comments Off on Tigerpaw, AVG further strengthen relationship with Service Desk Connector integration
AVG, which through Level Platforms has a long and strong relationship with Tigerpaw, has completed the first RMM integration to Tigerpaw’s new Web-based API. More Tigerpaw integrations, many of them net-new, are on the way.

Security

Black Hat attendees: Enterprise security wastes most budget and resources

July 15, 2015 Mark Cox Comments Off on Black Hat attendees: Enterprise security wastes most budget and resources
The 2015 Black Hat Attendee Survey offers several takeaways that indicate a need to rethink the current enterprise IT security model. Perhaps the most important is that security pros are not spending their time and budget in a manner that is commensurate with their concerns about current threats.

Cloud

New Arcserve Cloud caps frenetic year since company’s independence from CA

July 14, 2015 Mark Cox Comments Off on New Arcserve Cloud caps frenetic year since company’s independence from CA
The cloud itself comes from a partner, which does have a Canadian data centre capacity. It is first available as an integration with Arcserve’s UDP appliance and is likely to have special appeal to MSPs, including those not presently offering managed services.

Storage

New MSA 2040 firmware upgrade, bundles, highlight HP storage announcements

July 14, 2015 Mark Cox Comments Off on New MSA 2040 firmware upgrade, bundles, highlight HP storage announcements
Other improvements to HP’s SMB-focused MSA line include new SAS connectivity for MSA 1040 and EnergyStar certification for the 2040.

Hardware

Heckler Design releases dual-screen iPad stand for interactive PoS

July 13, 2015 Mark Cox Comments Off on Heckler Design releases dual-screen iPad stand for interactive PoS
Available to the Canadian channel through BlueStar, the new WindFall Duo provides hardware support for the new dual display checkouts which have begun to hit the market.

Cloud

New IndependenceIT release makes it easy for partners to deploy RemoteApp

July 13, 2015 Mark Cox Comments Off on New IndependenceIT release makes it easy for partners to deploy RemoteApp
Cloud Workspace Suite v 4.1 also includes enhancements to their API to make it easier for partners to integrate their own API on top.

Distribution

Ingram Micro Canada looks to enhance customer choice with flash storage vendor Tegile

July 10, 2015 Mark Cox Comments Off on Ingram Micro Canada looks to enhance customer choice with flash storage vendor Tegile
Ingram sees Tegile’s Zebi hybrid storage arrays as being a particularly strong play in Canada, and looks to replicate the success Ingram has had with Tegile in the U.S. through this Canadian deal.

Distribution

Guidance Software sees Westcon distribution deal showing new channel commitment

July 10, 2015 Mark Cox Comments Off on Guidance Software sees Westcon distribution deal showing new channel commitment
Westcon says Guidance’s endpoint security solutions are best-of-breed, and that they are already allied with some of Westcon’s other security vendor partners.

Big Data

MaintenanceNet acquisition means non-Cisco vendors likely leave

July 10, 2015 Mark Cox Comments Off on MaintenanceNet acquisition means non-Cisco vendors likely leave
Cisco acknowledges it acquired MaintenanceNet because it was uncomfortable with its longtime partner’s drive to sign on more OEM clients, and indicates that while Cisco doesn’t plan to fire those clients, it won’t have to.

VMware Canada country manager Sean Forkan
Cloud

NetBackup 7.7 highlights broad refresh of Veritas portfolio

July 9, 2015 Mark Cox Comments Off on NetBackup 7.7 highlights broad refresh of Veritas portfolio
New products include Veritas Information Map, which is built on the company’s new Information Fabric, and Veritas Resiliency Platform, an IT service continuity solution. Veritas InfoScale is an enhancement and rebranding of the old Symantec Storage Foundations.