MSPs

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Cloud

CloudJumper looks to expand their Cloud Workspace presence in Canada with master reseller agreement with TNG

January 17, 2019 Mark Cox Comments Off on CloudJumper looks to expand their Cloud Workspace presence in Canada with master reseller agreement with TNG
Burlington ON-based TNG is playing a key role in expanding CloudJumper’s presence in Canada, and thinks that the DaaS and WaaS markets in Canada are ready for strong growth this year.

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Cloud

LogicMonitor introduces two new services, including Kubernetes monitoring

January 15, 2019 Mark Cox Comments Off on LogicMonitor introduces two new services, including Kubernetes monitoring
As Logic Monitor gears up to launch a channel program and a partner portal, it unveils a new Kubernetes service, and another with a services-based focus that monitors resources together in logical groups.

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Managed Services

RocketCyber unveils free live threat map for Managed Service Providers as security platform launches

January 14, 2019 Mark Cox Comments Off on RocketCyber unveils free live threat map for Managed Service Providers as security platform launches
RocketCyber is recruiting SMB-focused MSPs with a cybersecurity platform that offers 15 separate services that can be offered to customers, with more being developed. The new threat map provides SOC-like identification of threats that impact each MSP’s specific customers.

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Managed Services

RapidFire Tools enables MSP delivery of automated ongoing HIPAA compliance solution with new Audit Guru for HIPAA

January 9, 2019 Mark Cox Comments Off on RapidFire Tools enables MSP delivery of automated ongoing HIPAA compliance solution with new Audit Guru for HIPAA
RapidFire Tools also sees the new offering’s platform as being one that can handle multiple compliance regimes. It already supports GDPR, and they intend to roll out additional regulatory support this year.

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Virtualization

NComputing looks to drive North American business in 2019 on both enterprise and SME fronts

January 7, 2019 Mark Cox Comments Off on NComputing looks to drive North American business in 2019 on both enterprise and SME fronts
At Citrix Summit this week, NComputing will be displaying a new device, the RX-HDX+, to strengthen their enterprise platform, and is looking to make major gains this year in the enterprise, with strategic partner Citrix, as well as in the SME space, with an aggressive push of their Verde offering into the MSP market.

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Managed Services

Liongard strengthens automated documentation platform as IT Glue acquisition by Kaseya impacts documentation landscape

December 21, 2018 Mark Cox Comments Off on Liongard strengthens automated documentation platform as IT Glue acquisition by Kaseya impacts documentation landscape
Liongard’s new Metrics feature gives their MSPs the ability to generate their own metrics to provide deeper insight into issues of concern to their customers.

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Managed Services

Kaseya CEO Voccola discusses IT Glue strategy going forward

December 20, 2018 Mark Cox 1
Kaseya’s CEO detailed that the IT Glue acquisition actually took place two years ao, and has been kept under wraps. He also indicated what will happen with IT Glue now that the acquisition has been formally announced, and dropped some hints about what is next on the acquisition front.

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Partnerships

Untangle strengthens security suite with Malwarebytes partnership, looking to drive channel growth in 2019

December 20, 2018 Mark Cox Comments Off on Untangle strengthens security suite with Malwarebytes partnership, looking to drive channel growth in 2019
Untangle recently announced their inaugural “Voice of the Channel” survey to determine the state and desires of their small business customers, as well as the priorities of their partners.

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Managed Services

IT Glue founder Chris Day to exit as Kaseya acquires leader in market of IT documentation for MSPs

December 19, 2018 Mark Cox Comments Off on IT Glue founder Chris Day to exit as Kaseya acquires leader in market of IT documentation for MSPs
Kaseya will maintain Vancouver-based IT Glue as a standalone company to sell to its competitors, while also working closely to integrate its technology into the Kaseya Suite of offerings. Kaseya said IT Glue’s existing management team will guide operations in the wake of Day’s departure.

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Managed Services

Malwarebytes looks to continue expansion from remediation into endpoint protection with MSP push

December 19, 2018 Mark Cox Comments Off on Malwarebytes looks to continue expansion from remediation into endpoint protection with MSP push
Malwarebytes announces a new partnership with Bask Technology, which both highlights their endpoint protection product, and is part of the company’s plan to significantly expand their presence in the SMB space going forward.

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Backup

New Arcserve North American Channel Director Sue Fossnes looks to further ramp up support for MSPs

December 5, 2018 Mark Cox Comments Off on New Arcserve North American Channel Director Sue Fossnes looks to further ramp up support for MSPs
Increasing their MSP business is a major Arcserve priority, and the development of some kind of track for them within the company’s new channel program is one new enablement activity that is under active consideration.

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Cloud

Fugue publicly launches Risk Manager automated SaaS offering at AWS

November 26, 2018 Mark Cox Comments Off on Fugue publicly launches Risk Manager automated SaaS offering at AWS
A standalone SaaS product drawn from their Fugue Platform, Risk Manager is a cloud-native monitoring and compliance enforcement solution that establishes good baseline configuration in regulatory environments, monitors drift from them, and has the ability to use automated remediation to correct drift if the customer wants that.

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Managed Services

OPAQ brings first channel chief on board as they focus channel strategy around service providers and MSPs

November 20, 2018 Mark Cox Comments Off on OPAQ brings first channel chief on board as they focus channel strategy around service providers and MSPs
Lynn Tinney takes the SVP of Channels role at OPAQ, as the company transitions its all-channel model to focus on service providers and MSPs, who they think get the best value from the platform and services they offer.

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Cloud

Pure Storage unveils first Cloud Data Services, which will run in AWS Cloud

November 19, 2018 Mark Cox Comments Off on Pure Storage unveils first Cloud Data Services, which will run in AWS Cloud
The new services are designed to have mission-critical capability, and to give Pure Storage a unified hybrid architecture capability that counters competitor cloud-centric strategies. While these are optimized for AWS, services for the Azure cloud are planned for the future.

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Managed Services

Webroot expands Continuum partnership around DNS filtering as they build out platform strategy

November 16, 2018 Mark Cox Comments Off on Webroot expands Continuum partnership around DNS filtering as they build out platform strategy
Webroot adds their DNS Protection at no cost for customers using Continuum Security Profile & Protect, as the companies extend their tight strategic relationship.

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Managed Services

Automated documentation software maker Liongard roars at ConnectWise Connect event

November 16, 2018 Mark Cox Comments Off on Automated documentation software maker Liongard roars at ConnectWise Connect event
Liongard continues to extend its value proposition of automating the ingestion of data into documentation and other software platforms for MSPs.

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Backup

Axcient reborn with new brand and focus as eFolder name hits the shredder

November 15, 2018 Mark Cox Comments Off on Axcient reborn with new brand and focus as eFolder name hits the shredder
The new Axcient retains its 100 per cent channel commitment, something that old Axcient didn’t have before its 2017 acquisition by eFolder.

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Managed Services

SolarWinds continues to increase security presence with acquired tech from Access Rights Management vendor 8MAN

November 15, 2018 Mark Cox Comments Off on SolarWinds continues to increase security presence with acquired tech from Access Rights Management vendor 8MAN
The new product has been rebranded as SolarWinds ARM, which may confuse some who think SolarWinds has gone into chip-making, but the company is emphasizing that in addition to being a simple tool to manage internal user access, it is also extremely inexpensive compared to the market. It will be sold through SolarWinds MSP as well.

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Managed Services

StorageCraft sees complex ConnectWise relationship as critical to both MSP and overall strategy

November 14, 2018 Mark Cox Comments Off on StorageCraft sees complex ConnectWise relationship as critical to both MSP and overall strategy
Unlike at the ConnectWise spring event, StorageCraft announced no new integrations at the fall event last week. The ConnectWise relationship remains critical to StorageCraft however, as they evolve their business models and practices to keep up with changes in the market.

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Managed Services

IT Glue adds new functionality around custom SSL Branding, Office 365 licensing, and their Mobile App

November 13, 2018 Mark Cox Comments Off on IT Glue adds new functionality around custom SSL Branding, Office 365 licensing, and their Mobile App
The Custom SSL branding overcomes an issue where browsers give insecure warnings when the customer accesses IT Glue documents. Initially, the branding is just for public documents, but will eventually cover everything.

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