
This extension of the Avaya-Salesforce relationship provides a complete omni-channel integration between the customer engagement and CRM platforms. The companies plan to develop the relationship further, into areas like the Internet of Things.
In addition to forming a new company, Vantara, to consolidate around the IoT opportunity, Hitachi rebooted their Lumada IoT platform and announced their first IoT appliance, based on Lumada. While they were never close to the top in enterprise storage, their goal is to be the leader in the IoT space.