Customer Service

The Buzz...

[ May 21, 2026 ] Dell moved 10k partners to distribution-led buying – and says they’re growing faster for it In The Channel
[ May 21, 2026 ] The Buzz: Zscaler enlists GSIs for AI security push, Jamf names new CEO Podcasts
[ May 20, 2026 ] The backup is the target: Dell’s Rob Emsley on building a real cyber resilience practice In The Channel
[ May 20, 2026 ] The Buzz: Dell unveils PowerStore Elite, Clarke sounds the tokenomics alarm, and Intezer formalizes its channel program Podcasts
[ May 19, 2026 ] Dell pre-sales leader on agentic AI, the AI Factory, and 13-to-1 server consolidation In The Channel

Cloud

Epicor CEO pledges major company changes to serve customers

April 18, 2016 Mark Cox Comments Off

Joe Cowan told Epicor’s Customer Conference in Las Vegas that the company is committed to major changes to its systems and products, to take customers into the cloud and become easier to do business with.

New analytics, productivity app integrations to highlight Microsoft Dynamics release

September 14, 2015 Mark Cox Comments Off

While the new Dynamics CRM 2016 isn’t scheduled for release until Q4, there are some major changes here which will interest partners, some of which should lead to new opportunities.

Ingram Micro global cloud chief Renée Bergeron

Ingram to partners: Look beyond cost plus for cloud success

April 8, 2014 Robert Dutt Comments Off

Ingram Micro cloud chief Renée Bergeron tells partners at the company’s Cloud Summit to embrace value-based pricing to get the most out of cloud services.