Automation

Managed Services

Atera adds multi-faceted automation capabilities in new release of joint RMM-PSA platform

February 21, 2017 Mark Cox 1
The addition of auto-healing scripts, more out-of-the-box monitoring, full integration of the Splashtop remote app, and automation of support for the agent installation process highlight the newest Atera enhancements.

Jason Gallo, director of collaboration and software partner business development at Cisco.
Networking

Cisco adds new tools, services to support partners on DNA

February 21, 2017 Robert Dutt Comments Off on Cisco adds new tools, services to support partners on DNA
Cisco DNA Advisor aims to help partners figure out their customers’ network modernization status, plot strategy to build from there.

Cloud

Palo Alto stresses breakthrough innovation across massive range of new launches

February 9, 2017 Mark Cox Comments Off on Palo Alto stresses breakthrough innovation across massive range of new launches
Palo Alto identifies five areas of innovation within a wide-ranging series of announcements, although the most exciting appear to be around the expansion of threat protection capabilities, including credential theft protection.

Managed Services

SolarWinds MSP N-central 11 integrates LogicNow backup and recovery

December 16, 2016 Mark Cox 2
The new version of the N-central platform represents the first integration of the Solarwinds N-able and LogicNow’s technologies, with more on the way.

Cloud

Ingram Micro execs look at what’s ahead

December 1, 2016 Mark Cox Comments Off on Ingram Micro execs look at what’s ahead
Ingram Micro did not make any new announcements at their ONE show this week. They did, however, give a sneak peek at some things partners can expect to see in 2017.

Cloud

AMA excited about first Canadian deployment of Ingram Micro Cloud Store

November 30, 2016 Mark Cox Comments Off on AMA excited about first Canadian deployment of Ingram Micro Cloud Store
The Cloud Store deployment, which is now available to all Ingram partners, allows smaller customers to provision themselves, integrating them directly into the Ingram Micro Marketplace.

Software

Sage partners with Beanworks to add AP automation capability to SMB offerings

November 21, 2016 Mark Cox Comments Off on Sage partners with Beanworks to add AP automation capability to SMB offerings
Vancouver-based Beanworks becomes the AP automation provider of choice for Sage accounting and business management solution, with the integrations being rolled out over the next year.

Security

Intel Security delivers on functional integration promise with four-pronged announcement

November 2, 2016 Mark Cox Comments Off on Intel Security delivers on functional integration promise with four-pronged announcement
Intel Security is announcing 18 new or enhanced products at their Focus event, but the key thing here is that the products have now been reworked into four integrated systems which provide a much more interconnected level of security.

Managed Services

Tigerpaw CEO Foxall challenges MSP partners to step up their game

October 26, 2016 Mark Cox Comments Off on Tigerpaw CEO Foxall challenges MSP partners to step up their game
Too many of Tigerpaw’s partners are not using Tigerpaw’s available tools, to improve customer service. As a result, Tigerpaw has intensified both its own education efforts and its encouragement of partners to switch to their Tigerpaw One complete suite of business automation tools.

Channel Communities

Kaseya announces Automation Exchange community market

September 13, 2016 Mark Cox Comments Off on Kaseya announces Automation Exchange community market
Kaseya formally announces its new exchange for the sharing of scripts and other automation tools. Up since the end of June, the exchange has over 700 content items so far, with most of them being free to download.