August 2, 2017Mark CoxComments Off on SAP makes structural changes around channel business to double down on SMBs
SAP turned some heads with their presence at the CompTIA channel event this week, a presence motivated by an increased new emphasis on recruiting the right type of partner covering SMB customers, in order to double their cloud business by 2020.
July 31, 2017Mark CoxComments Off on Agiloft channel investment produces its first Platinum partners
Agiloft still has no partners in Canada, but they are hoping that their just-announced capacity to offer Canada-based hosting of their business process automation offerings will change that.
July 12, 2017Mark CoxComments Off on CafeX upgrades omnichannel customer service solution for Dynamics 365
CafeX Live Assist for Microsoft Dynamics 365’s new Cosmos release facilitates chatbot-to-agent escalation, and provides an SDK for mobile customer service.
July 11, 2017Mark CoxComments Off on Quest unveils new Quest on Demand SaaS platform for Microsoft solutions
Quest is releasing the new platform at Microsoft Inspire, because they see it as a strong channel offering, and are looking to recruit new partners to sell it.
July 11, 2017Mark CoxComments Off on Modernization of HPE Data Protector highlights revamp of HPE ABR Suite
The HPE Adaptive Backup and Recovery suite is composed of three products released last year as a unified package, and this release is designed to further that unified vision.
June 28, 2017Mark CoxComments Off on New Toronto office highlights Canadian-specific announcements at Toronto Sage Summit
Sage also announced new data from a survey they commissioned about small business in Canada, and pledged to work to bring together groups to lobby on their customers’ behalf.