Software

Software

Citrix looks to streamline workflows with next Workspace update

June 3, 2019 Robert Dutt Comments Off on Citrix looks to streamline workflows with next Workspace update
Citrix switched its focus a bit at this year’s Citrix Synergy, held recently in Atlanta. While its Workspace environment has long focused on providing workers access to the tools they use, at Synergy it previewed
Software

Cherwell expands into Québec IT Service Management market with Uni-TI Consulting Group partnership

June 3, 2019 Mark Cox Comments Off on Cherwell expands into Québec IT Service Management market with Uni-TI Consulting Group partnership
Cherwell has had a limited partner presence in Canada, but their partnership with Uni-TI, who will lead with them and promote them aggressively, is expected to have a significant impact.

Artificial Intelligence

RPA vendor WorkFusion looks to drive smarter AI

May 20, 2019 Mark Cox Comments Off on RPA vendor WorkFusion looks to drive smarter AI
The growth of digital transformation is stimulating accelerated growth of digital work processes, and WorkFusion thinks its new product release gives it strong momentum to take advantage of this opportunity.

Artificial Intelligence

Conga adds Artificial Intelligence engine to digital contract management suite

April 23, 2019 Mark Cox Comments Off on Conga adds Artificial Intelligence engine to digital contract management suite
The new capability comes from Conga’s acquisition a year ago of Counselytics, and gives Conga’s software new machine learning capabilities. Their primary channel play is through Salesforce and their partners.

Channel Programs

Service management vendor Cherwell reboots channel program to drive growth

April 23, 2019 Mark Cox Comments Off on Service management vendor Cherwell reboots channel program to drive growth
Cherwell has remade its old partner program, which was undiversified and not very effective, and is looking to add a select number of focused reseller and delivery partners.

Artificial Intelligence

Robotics Process Automation vendor Automation Anywhere looks to move beyond RPA

April 18, 2019 Mark Cox 1
Automation Anywhere’s announcements this week include a new partnership with Toptal, which provides human talent, and which will see the companies add Digital Workers to that talent pool. It’s part of a plan to take RPA beyond IT and embed it more broadly and deeply in business processes.

Artificial Intelligence

Automation Anywhere previews upcoming major enhancements to their software bots

April 17, 2019 Mark Cox Comments Off on Automation Anywhere previews upcoming major enhancements to their software bots
Automation Anywhere CEO Mihir Shukla kicked off the company’s annual event in New York City by defining three themes they deem necessary for success going forward – and then briefly previewing how they intend to address each in their May software release.

Artificial Intelligence

Automation Anywhere strengthens partner play by monetizing their Bot Store

April 17, 2019 Mark Cox 1
Automation Anywhere launched their Bot Store a year ago, with all the bots being free. Now they are looking to expand both the number and the capabilities of the available bots, by allowing them to be sold.

Channel Programs

Zoho emphasizes ramping up partner business at Zoholics event

April 15, 2019 Mark Cox Comments Off on Zoho emphasizes ramping up partner business at Zoholics event
Zoho still does most of its sales direct, but the channel presence continues to grow, and Zoho is encouraging partners to pursue larger opportunities, especially by leveraging the Zoho One suite.

Cloud

Zoho bringing unique Zoho University tech training to North America

April 15, 2019 Mark Cox Comments Off on Zoho bringing unique Zoho University tech training to North America
For 15 years, Zoho has run a training facility in India as an alternative to traditional higher education, designed to make students more serious and not force them to roll up debt. Now, the same philosophy is coming to their new headquarters in Austin.