Software

Cloud

Zoho steps up enterprise push, hiring first enterprise sales head and leveraging integrator partners

April 12, 2019 Mark Cox Comments Off on Zoho steps up enterprise push, hiring first enterprise sales head and leveraging integrator partners
Timothy Kasbe was hired by Zoho two months ago as their first head of enterprise sales, and he is looking to shake up the enterprise software space by leveraging some traditional Zoho strengths, as well as utilizing newer ones, like enterprise-focused channel partners.

Cloud

Sage Business Cloud Enterprise Management begins foundational changes with V12

April 12, 2019 Mark Cox Comments Off on Sage Business Cloud Enterprise Management begins foundational changes with V12
Sage introduces significant enhancements to its midmarket ERP offering which include advanced options and functionality in the AWS cloud, improved API capabilities, and the start of what will be a major reworking to make user experience delightful.

Cloud

Preserving company culture with controlled expansion central to Zoho growth strategy

April 10, 2019 Mark Cox Comments Off on Preserving company culture with controlled expansion central to Zoho growth strategy
At the Zoholics event, Zoho discussed its distinct corporate culture and its growth strategy extensively — and stressed the relationship between them.

Cloud

Zoho unveils Commerce Plus as first of a series of new vertical solutions

April 10, 2019 Mark Cox Comments Off on Zoho unveils Commerce Plus as first of a series of new vertical solutions
Commerce Plus is not part of Zoho One, but is a separate offering, which sits on top of it. Zoho also indicated the identity of a forthcoming second vertical solution.

Cloud

Zoho continues to add new apps to Zoho One platform with Zoho MarketingHub and Zoho Orchestly

April 10, 2019 Mark Cox Comments Off on Zoho continues to add new apps to Zoho One platform with Zoho MarketingHub and Zoho Orchestly
The new Zoho MarketingHub app provides coordination of other marketing applications, both ones which are part of Zoho One and those outside it, while Zoho Orchestly enhances business process automation.

Cloud

Calabrio gives major analytics upgrade to flagship Calabrio ONE suite

April 5, 2019 Mark Cox Comments Off on Calabrio gives major analytics upgrade to flagship Calabrio ONE suite
The enhancements include ease-of-use things like flipping the media player from horizontal to vertical, so that it, and the text to speech and associated analytics, run top to bottom instead of side to side, like everything else in mobility.

Managed Services

ServiceNow Madrid release enhances no-code capability in new mobile-first approach

April 1, 2019 Mark Cox Comments Off on ServiceNow Madrid release enhances no-code capability in new mobile-first approach
The integration of native mobile capabilities acquired with SkyGiraffe fundamentally reshapes the user experience and adds significant new capabilities, with more to come as other types of applications are addressed in the same way.

Artificial Intelligence

Tech Data adds Robotic Process Automation solutions to line card in U.S. and Canada with Automation Anywhere partnership

March 29, 2019 Mark Cox Comments Off on Tech Data adds Robotic Process Automation solutions to line card in U.S. and Canada with Automation Anywhere partnership
Automation Anywhere’s software robotics will allow partners involved in business process automation to scale it up more rapidly and at lower cost.

Cloud

A tale of two transformations: Adobe and Best Buy on digitally reinventing themselves

March 27, 2019 Mark Cox Comments Off on A tale of two transformations: Adobe and Best Buy on digitally reinventing themselves
Adobe kicked off its Adobe Summit customer event in Las Vegas with its CEO explaining how Adobe ate its own dog food to digitally transform and fundamentally reshape what had been a successful business. He was then followed by Best Buy’s CEO, who described how his company had followed the same strategy to revitalize a company that had been on many endangered lists.

Cloud

Cloud software suite provider Zoho looks to add to differentiated value – and values

March 26, 2019 Mark Cox Comments Off on Cloud software suite provider Zoho looks to add to differentiated value – and values
Zoho, which has expanded its CRM application into a suite of over 40 applications that sells for $30 per user per month, is proud of some elements of their business and product set that they acknowledge are somewhat offbeat.