Managed Services

BitTitan and Dropbox enhance partnership as it hits general availability

September 12, 2016 Mark Cox Comments Off

The integration designed to create new opportunities for both companies’ channels has deepened since it was originally announced in July. Integration now is much broader than Box, which was the original plan. The distributors involved will also be selling the solution as a bundle.

Mobility-focused Pulseway launches new version of RMM solution for MSPs

August 16, 2016 Mark Cox Comments Off

Pulseway, whose RMM solution is specifically designed to work with mobile devices, has responded to customer feedback with Pulseway MSP, a version of their product designed specifically for MSPs. Major additions include white labelling capability and enhanced automation.

My Digital Shield adds assurance protection against breaches

August 15, 2016 Mark Cox Comments Off

Security-as-a-service provider My Digital Shield recently launched an assurance program to cover its small business customers in the event of a breach, with a major mobility initiative likely the next to roll out.

Hidden gems in ADTRAN channel messaging – as well as lump of coal for Canada

August 10, 2016 Mark Cox Comments Off

ADTRAN’s messaging for its VAR and MSP partners at its Connect Press and Analyst event has been clear, and focused on the need to take advantage of developing OPEX opportunities. A couple critically important themes were not emphasized, however.

GMS Live Expert seeks to expand MSP channel for outsourced help desk

August 8, 2016 Mark Cox Comments Off

GMS Live Expert offers MSPs boutique services around their help desk support offering. The Toronto-based company has ramped up its recruitment efforts, which included exhibiting at last week’s CompTIA ChannelCon.

Auvik Networks building up MSP channel for network management solution

August 8, 2016 Mark Cox Comments Off

Waterloo ON-based Auvik Networks added an MSP variant to their network management solution a year ago, and are working on a multi-pronged strategy for building it up.

Secure Now offers MSPs Breach Prevention Platform for white-labelled security

August 4, 2016 Mark Cox Comments Off

NY-based MSP Secure Now developed a HIPAA-focused security offering for the health care industry in 2009, and has now added a new offering aimed at the more general market, targeting SMBs, and sold only through partners. Canadian partners are being eagerly sought.

Datto deepens RMM integrations, Canadian datacentre presence

August 4, 2016 Mark Cox Comments Off

Data protection vendor Datto has begun more significant integrations with RMM vendors, announcing a full integration with LabTech by ConnectWise. The company also stepped up its Canadian presence with the announcement of a second Canadian data centre, in Calgary.

AVG completes North American disti strategy with D&H agreement

August 3, 2016 Mark Cox Comments Off

While its acquisition by fellow Czech-based security vendor Avast approaches, AVG continues business as usual, completing the final phase of its North American distribution strategy that was first announced months before the acquisition. The deal will also apply in Canada, but has not yet been implemented here.