Managed Services

Artificial Intelligence

DNSFilter articulates value to smaller MSPs at ASCII Toronto event

August 28, 2019 Mark Cox Comments Off on DNSFilter articulates value to smaller MSPs at ASCII Toronto event
DNSFilter provides content filtering and threat protection at the DNS level, with a solution designed to challenge Cisco Umbrella through an MSP Go-to-Market model.

Managed Services

Datto’s Rob Rae has positive take on findings of new Canadian State of the MSP Report

August 27, 2019 Mark Cox Comments Off on Datto’s Rob Rae has positive take on findings of new Canadian State of the MSP Report
While some of the data reflect a higher percentage of lifestyle MSPs who serve Canada’s MSP market, the bottom line is that almost every MSP surveyed thinks it’s as good a time as ever to be in the industry.

Managed Services

Cyfyx reaches out to Canadian MSPs with real-time EDR solution

August 23, 2019 Mark Cox Comments Off on Cyfyx reaches out to Canadian MSPs with real-time EDR solution
Cyfyx’s platform provides MSSP-level EDR protection with real-time reaction capability to target fast-acting threats like ransomware. They were in Toronto this week at the ASCII event to take their message to Canadian MSPs.

Managed Services

RocketCyber sees huge potential in new app to let MSPs manage Windows Defender

August 22, 2019 Mark Cox Comments Off on RocketCyber sees huge potential in new app to let MSPs manage Windows Defender
RocketCyber has added Defender Manager to its SMB-focused security platform for MSPs, and will also be introducing new AI and machine learning capabilities across their portfolio.

Managed Services

RMM Pulseway makes two-factor authentication mandatory – and easier to use

August 21, 2019 Mark Cox Comments Off on RMM Pulseway makes two-factor authentication mandatory – and easier to use
Pulseway has made 2FA available as an option for years, but the growing trend toward phishing and other attacks on users have led them to make it mandatory. So they also completely revamped the system to make it more user-friendly.

Managed Services

Resolve Systems sees powerful synergies in acquisition of AIOps vendor FixStream

August 20, 2019 Mark Cox Comments Off on Resolve Systems sees powerful synergies in acquisition of AIOps vendor FixStream
Automation platform provider Resolve, which has become a more energetic player in the market following their 2017 acquisition by a venture capital firm, sees major benefits from the deal for their channel, especially MSPs.

Managed Services

MSP Email security opportunities continue to grow: Barracuda

August 16, 2019 Mark Cox Comments Off on MSP Email security opportunities continue to grow: Barracuda
Despite the continued improvement of security, a pair of new studies from Barracuda indicate continued end user problems, with spear phishing being a particular issue.

Managed Services

Smart wireless charging startup Chargifi deepening MSP presence

August 15, 2019 Mark Cox Comments Off on Smart wireless charging startup Chargifi deepening MSP presence
Channel veteran Frank Raimondi is now part of the Chargifi team, and talked with ChannelBuzz about the MSP market and its role in Chargifi’s expansion plans, as well as confirming the timeframe for Canadian distribution through Ingram Micro.

Managed Services

On-prem SD-WAN vendor Ecessa focusing on MSPs in move to channel model

August 14, 2019 Mark Cox Comments Off on On-prem SD-WAN vendor Ecessa focusing on MSPs in move to channel model
Ecessa has been in the SD-WAN space for years, but only moved into the channel fairly recently, and first concentrated on telecom resellers. Now, assisted by new channel leader Leonard DiMiceli, they are focusing on adding MSP partners.

Artificial Intelligence

Accordo building MSP channel for AI-driven Accordo Cloud Optimizer

August 13, 2019 Mark Cox Comments Off on Accordo building MSP channel for AI-driven Accordo Cloud Optimizer
The New Zealand based company has just launched a version of their new platform designed for MSP partners, with channel veterans Eric Martorano, who took over as CEO last fall, and Len DiCostanzo, who built the Autotask channel before the Datto merger, steering an aggressive channel re-orientation.