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Object First targets edge locations and smaller businesses with new Ootbi Mini immutable storage appliance

Artificial Intelligence
Channel Communities

New Halcyon channel chief Dave Pawlowski wants partners to brand Halcyon as go-to for ransomware protection

Pawlowski, Halcyon’s newly appointed Worldwide Vice President of Channels and MSSP, lays out his plans to make Halcyon a dominant player specifically in the anti-ransomware space, partnering rather than competing with EDR companies, and getting channel partners and distribution  more involved.

Channel Communities

Hitachi Vantara, Red Hat partner to combine Red Hat OpenShift Virtualization with Hitachi Vantara VSP One

In the latest installment of an alliance between Red Hat and Hitachi Vantara, the companies announced a new solution that combines Hitachi Vantara’s VSP One with Red Hat OpenShift Virtualization, to make it easier for customers to adopt a unified, hybrid cloud platform.

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Artificial Intelligence

Zendesk introduces major new AI capabilities in their Resolution Platform to empower customer service, employee service and contact centre teams

The enhancements to services which had been around previously, in addition to others which were just acquired or developed in-house, strengthen the Resolution Platform with stronger AI agents, better employee Service, and Contact Center as-a-Service with smarter automation, better collaboration, and deeper insights.

Artificial Intelligence
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Artificial Intelligence

High-performing partners innovating to shape future of the channel: IDC

A new study from IDC and commissioned by Sage shows that the channel is being redefined by a new wave of high performing partners who are scaling faster, adopting AI sooner, and winning with AI and specialization even though a geo like Canada tends to lag.  

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