Cisco acknowledges it acquired MaintenanceNet because it was uncomfortable with its longtime partner’s drive to sign on more OEM clients, and indicates that while Cisco doesn’t plan to fire those clients, it won’t have to.
Impartner believes its new partner relationship management solution will revolutionize PRM the same way Salesforce revolutionized CRM. It is going to market in Europe through a channel sales model, and if that it successful, they will look at doing the same here.
CompTIA data indicate that customer knowledge of managed services is up significantly over last year, and that emphasis on cost saving is no longer their main concern. This should impact the way that MSPs sell their offerings.
In two wide-ranging executive panels at Varnex, SYNNEX’s top executives indicated where they see the industry heading, what SYNNEX is doing to capitalize, and how solution providers can best leverage both the changes and the distributor.
Dell gives American Varnex members six months to enjoy the benefits of Dell Preferred partner status, with Canadian members to become eligible once the Dell-SYNNEX relationship in Canada formally goes live.
A Winnipeg VAR focused on mid-sized to larger customers, and a Regina-based and SMB-focused VAR whose business concentrates on services, have developed a partnership where the Saskatchewan company provides break-fix services and other support to the Winnipeg company’s Saskatchewan-based customers.
Today’s SMBs want to see evidence of innovation from their trusted advisors, but at the same time, solution providers should avoid falling into a false either-or trap – either you get on the cutting edge and change your business model, or you will be out of business soon.
The long-time Ingram Micro exec joins a company that uses Big Data analytics to capture annuity contract revenue data for OEMs and distributors, which is then passed to channel partners to create immediate renewal sales opportunities.