Month: May 2024

Avaya Sponsored Content

Humanizing AI for enhanced customer experiences: The secret to transforming business outcomes

May 8, 2024 Emir Susic, Global Vice President, Avaya Customer Experience Services Comments Off on Humanizing AI for enhanced customer experiences: The secret to transforming business outcomes
The leader of Avaya Customer Experience Services offers a look at how to make the most of artificial intelligence in the contact centre by putting “heart” into AI, part of an effort to make a future that is AI + Human.

Cloud

Riverbed unveils advanced new AI-powered observability platform

May 7, 2024 Mark Cox Comments Off on Riverbed unveils advanced new AI-powered observability platform
Designed to overcome visibility blind spots around public cloud, remote work environments, and Zero Trust and SD-WAN architectures, the new platform, the first major initiative from new CEO Dave Donatelli, also adds modules like NPM+ and the Aternity Mobile monitoring solution.

Green

Hitachi Vantara launches Virtual Storage Platform One hybrid cloud platform

May 7, 2024 Mark Cox Comments Off on Hitachi Vantara launches Virtual Storage Platform One hybrid cloud platform
In addition to the Virtual Storage Platform One launch, Hitachi Vantara has announced its inaugural Sustainability Report.

Channel Programs

Adaptive Shield launches new partner program for expanding SSPM market

May 6, 2024 Mark Cox Comments Off on Adaptive Shield launches new partner program for expanding SSPM market
As the SaaS Security Posture Management has grown significantly, and Adaptive Shield’s out-of-the-box SaaS integrations have multiplied exponentially, and will be on display at the RSA Conference in San Francisco this week.