2023 – Page 13 – ChannelBuzz.ca

Adlumin introduces incident response capability to their security operations platform

August 14, 2023 Mark Cox Comments Off

The new capability extends Adlumin’s MDR service, and provides the root cause and remediation that MDR by itself does not.

CrushBank adds new Generative AI capabilities to their knowledge management platform

August 14, 2023 Mark Cox Comments Off

CrushBank continues its evolution beyond an AI-powered search platform with the addition of new Generative AI capabilities to their platform.

Mitel continues CLM initiatives as part of metrics-based partner rewards

August 10, 2023 Mark Cox Comments Off

While Mitel’s channel has recently gone through some structural changes, the focuses, including an emphasis on Customer Lifecycle Management, have remained consistent, and Mitel is doubling down in those areas.

Teams Collaboration + Avaya Calling = Innovation Without Disruption

August 7, 2023 Kirk Jones, Senior Director of Cloud Product Management, Avaya Canada Comments Off

In this guest blog, Avaya Canada’s Kirk Jones shares how partners can put together a collaboration and calling solution for customers using the tight integration between Microsoft Teams and Avaya’s calling solutions.

Cloud

AppDirect acquires ADCom Solutions to add their NOC and VEEUE platforms to channel catalogue

August 4, 2023 Mark Cox Comments Off

AppDirect makes another significant deal, leveraging their omnichannel Go-to-Market capabilities to bring another significant player onboard, and expand the solutions available to their technology advisor channel to sell.

Snow revamps partner program to raise partner skills, partner visibility

August 3, 2023 Mark Cox Comments Off

Snow, which has been in the visibility and software asset management market going back into the last century, was content with their existing partner program, but thought a next-gen one would better equip partners for dealing with the challenges of today’s IT environments.