Month: July 2017

Managed Services

Kaseya launches Go-to-Market-in-a-Box services for security, network management

July 13, 2017 Mark Cox Comments Off on Kaseya launches Go-to-Market-in-a-Box services for security, network management
The new bundles are part of new As-a-Service offerings for their AuthAnvil and Traverse products, and are designed to help Kaseya MSPs get more proactive and aggressive about selling these.

Cloud

Five9 announces major new version of cloud contact centre platform

July 13, 2017 Mark Cox Comments Off on Five9 announces major new version of cloud contact centre platform
The Summer Release expands Five9’s global capabilities and expands the number of apps available on their microservices architecture.

Security

Dell announces air gap version of its Dell Endpoint Security Suite Enterprise solution

July 13, 2017 Mark Cox Comments Off on Dell announces air gap version of its Dell Endpoint Security Suite Enterprise solution

The Dell solution with Cylance has been extended to an air gap mode for networks with no or little connectivity to the Internet.

Cloud

CafeX upgrades omnichannel customer service solution for Dynamics 365

July 12, 2017 Mark Cox Comments Off on CafeX upgrades omnichannel customer service solution for Dynamics 365
CafeX Live Assist for Microsoft Dynamics 365’s new Cosmos release facilitates chatbot-to-agent escalation, and provides an SDK for mobile customer service.

OpenText CEO Mark Barranechea
Big Data

OpenText brings Magellan to life

July 12, 2017 Robert Dutt Comments Off on OpenText brings Magellan to life
Waterloo-based OpenText says its new Magellan will be “a boom” for partners who can build out the applications and algorithms to power it for customers.

Mobility

Nutanix-powered Dell XC Xpress for VDI highlights flurry of Dell VDI announcements

July 12, 2017 Mark Cox Comments Off on Nutanix-powered Dell XC Xpress for VDI highlights flurry of Dell VDI announcements
Dell also announces a new Latitude VDI notebook, upgrading of its ThinOS 8.4 software, and new management software.

Servers

New Dell EMC PowerEdge servers hit the streets

July 11, 2017 Mark Cox Comments Off on New Dell EMC PowerEdge servers hit the streets
Dell EMC is emphasizing that the new 14G servers go well beyond the traditional conception of a compute platform.

Distribution

Cisco Meraki finally comes to D&H Canada

July 11, 2017 Mark Cox Comments Off on Cisco Meraki finally comes to D&H Canada
There has been a six month lag between D&H signing on Cisco Meraki in the U.S. and its availability in Canada, but the company thinks their partners – many of whom haven’t been selling cloud at all – will find it worth the wait.

Michael Calce
Printing and Imaging

Is print the unrecognized security weak point?

July 11, 2017 Robert Dutt Comments Off on Is print the unrecognized security weak point?
HP’s been focused on the security of its print lineup, but wonders if anyone is listening. It’s still trying to turn up the volume in its message to IT.

Cloud

Quest unveils new Quest on Demand SaaS platform for Microsoft solutions

July 11, 2017 Mark Cox Comments Off on Quest unveils new Quest on Demand SaaS platform for Microsoft solutions
Quest is releasing the new platform at Microsoft Inspire, because they see it as a strong channel offering, and are looking to recruit new partners to sell it.