TeamViewer has many customers, but hasn’t had much relevance for the channel in North America until this year, when they fundamentally reshaped their go-to-market approach to offer channel partners a solutions focus that the company thinks they will find attractive.
Vancouver-headquartered IT Glue, the market leader in IT documentation for MSPs, has designed their first partner event around the principle of providing MSPs with valuable takeaways, rather than just talking about themselves.
Ken Patterson, who has over 20 years experience working for MSPs, will run the new Boot Camp series of education-focused road shows, and provide a more technically-focused Pax8 resource available at the shows they attend.
Pax8 has introduced new Professional Services at partner request, both to perform services for MSPs who lack the necessary skills at a relatively low cost, and also to teach the MSPs how to repeat the service without assistance later.
Symantec Endpoint Protection, which utilizes the technology Symantec acquired with Skycure last year, provides a differentiated offering for MSP line cards that detects and illustrates mobile threats to end users.
John Walters comes into the newly created position of VP of Service Operations, to ensure that Pax8’s support of partners does not flag as their business grows, particularly in the critical onboarding stage.
Cloud-focused distributor Pax8 sees IT trade association events as ideal grounds to talk with partners and add productive new ones, and Bodell’s hire both strengthens their presence at them and provides the channel with more evidence of their commitment.
The born-in-the-cloud distributor’s new intiatives include a new endpoint solution with Symantec, as that vendor enhances its cloud portfolio. The company also has a unique dual platform strategy to help redefine cloud distribution.
Pax8, which has its own platform for software distribution, has now teamed up with German infrastructure-as-a-service vendor ProfitBricks, and some vendors, including these new ones, are now available on this new platform.