patch management

In The Channel

Do or do not: SonicWall’s Michael Crean on what MSPs keep getting wrong on security

April 29, 2026 Robert Dutt Comments Off on Do or do not: SonicWall’s Michael Crean on what MSPs keep getting wrong on security
SonicWall’s 2026 Cyber Protect Report frames SMB security failures as seven predictable, preventable sins. In The Channel sat down with SVP Michael Crean – who built one of the early SOC-as-a-service MSSPs before SonicWall acquired it – to dig into what the framework actually means for partners.

In The Channel

Your tools are the threat: ESET’s Tony Anscombe on MSP supply chain risk

April 8, 2026 Robert Dutt Comments Off on Your tools are the threat: ESET’s Tony Anscombe on MSP supply chain risk
A 277% spike in RMM abuse. MFA bypasses through inherited VPN configurations. Attackers targeting backup infrastructure before they even start encrypting. In this second conversation with ESET Chief Security Evangelist Tony Anscombe, we dig into how the tools MSPs rely on every day have become the primary attack surface – and what the practical path forward looks like.

Managed Services

RMM/PSA provider Atera upgrades performance and release time with move to Microsoft Azure Service Fabric

March 15, 2019 Mark Cox Comments Off on RMM/PSA provider Atera upgrades performance and release time with move to Microsoft Azure Service Fabric
Atera reworked their own platform to a microservices architecture to take advantage of the new platform, which also greatly improves their ability to work with Big Data.

Cloud

Pulse Secure adds new features, extends firewall integrations in Pulse Policy Secure 9.0

July 24, 2018 Mark Cox Comments Off on Pulse Secure adds new features, extends firewall integrations in Pulse Policy Secure 9.0
New features in Pulse Policy Secure include the improvement of Pulse Profiler, the addition of MacOS device support and improved vulnerability assessment capabilities, but from a channel point of view, the most important thing like is likely the deepening of integrations with the major firewall vendors.

Security

Bitdefender enhances solutions available to MSP partners

July 12, 2018 Mark Cox Comments Off on Bitdefender enhances solutions available to MSP partners
Newly enhanced versions of Bitdefender’s Endpoint Detection and Response, and Advanced Threat Security solutions are now available to MSP partners, as well as a Patch Management solution now being offered to MSPs.

Managed Services

Mobile-first RMM Pulseway strengthens MSP services with IT Glue integration

July 6, 2018 Mark Cox Comments Off on Mobile-first RMM Pulseway strengthens MSP services with IT Glue integration
Pulseway’s new integration adds an integration with a commonly-used IT documentation platform, that will improve MSPs’ ability to troubleshoot Pulseway, and make Pulseway a more attractive option for MSPs.

Cloud

Kaspersky Lab reaches for the public cloud with new Hybrid Cloud Security solution

April 18, 2018 Mark Cox Comments Off on Kaspersky Lab reaches for the public cloud with new Hybrid Cloud Security solution
The new offering, the first from Kaspersky Lab to provide public cloud protection, will start with support for the AWS and Azure clouds.

Managed Services

New NinjaRMM CRO Francois Daumard sets course on aggressive growth strategy

August 16, 2017 Mark Cox Comments Off on New NinjaRMM CRO Francois Daumard sets course on aggressive growth strategy
Daumard talks with ChannelBuzz about why he thinks NinjaRMM is well positioned to do well in a crowded marketplace – and just how he intends to do that.

by Chris Crellin, Senior Director, Product Management, Intronis MSP Solutions by Barracuda
Security

10 ways to protect against ransomware and other advanced threats

May 17, 2017 Guest Poster Comments Off on 10 ways to protect against ransomware and other advanced threats
Intronis MSP Solutions by Barracuda offers MSPs advice on how to help customers stay safe in the age of WannaCry and other ransomware attacks.

Security

Five ways to educate your customers about ransomware

February 28, 2017 Guest Poster Comments Off on Five ways to educate your customers about ransomware
Chris Crellin of Intronis MSP Solutions by Baracuda offers up five ways for MSPs to provide much-needed education to their clients on the topic of ransomware.