MSPs

Managed Services

Improving technician experience, unified low-priced backup highlight Kaseya VSA 9.4

January 24, 2017 Mark Cox Comments Off on Improving technician experience, unified low-priced backup highlight Kaseya VSA 9.4
Other enhancements to Kaseya VSA include improving the discovery engine to make finding and categorizing machines more accurate and comprehensive.

Channel Communities

Change to the channel, partner programs highlight channel aspects of CompTIA 2017 outlook

January 23, 2017 Mark Cox Comments Off on Change to the channel, partner programs highlight channel aspects of CompTIA 2017 outlook
CompTIA sees 2017 as continuing trends like the greying of the channel and the increase in non-traditional partners which have been developing for several years.

Cloud

Barracuda adds virtual and public cloud firewalls for MSPs

January 23, 2017 Mark Cox Comments Off on Barracuda adds virtual and public cloud firewalls for MSPs
Barracuda thinks that adding these other MSP firewall options will let MSPs create strong services packages with high appeal to customers.

Channel Programs

Digital Transformation will lead the channel in 2017

January 3, 2017 Mark Cox Comments Off on Digital Transformation will lead the channel in 2017
Dell EMC’s global channel chief outlines his view of key channel trends for the year ahead, and what partners need to do to take advantage of them.

Managed Services

ESET finding Tigerpaw plug-in well-kept secret

October 31, 2016 Mark Cox Comments Off on ESET finding Tigerpaw plug-in well-kept secret
ESET has been building out its presence in the MSP space over the last several years, including an integration with Tigerpaw a year ago. Many Tigerpaw users were not aware of this however, until talking with ESET at last week’s Tigerpaw event.

Managed Services

RapidFire Tools develops disaster recovery assessment tool for Datto

October 27, 2016 Mark Cox Comments Off on RapidFire Tools develops disaster recovery assessment tool for Datto
The RapidFire agentless tool is designed to help Datto resellers prospect, by providing a detailed assessment of a prospect’s environment, and recommending the appropriate Datto solutions. Datto will give it away free to their channel.

Channel Programs

Dell EMC previews new channel partner program to launch next February

October 18, 2016 Mark Cox Comments Off on Dell EMC previews new channel partner program to launch next February
At this stage, the new Dell EMC program is still in the formative stages, but the company indicated the general principles. Details will be coming in December, with the launch to take place in February.

Managed Services

Mist upgrades next-gen wireless network platform as it looks for new MSP partners

October 12, 2016 Mark Cox Comments Off on Mist upgrades next-gen wireless network platform as it looks for new MSP partners
Mist is using some of its latest round of funding to build out its MSP channel, with a special focus on partners capable to adding their own value on top of Mist’s platform.

Security

Czech DLP vendor Safetica launches in North America targeting SMB market

September 20, 2016 Mark Cox Comments Off on Czech DLP vendor Safetica launches in North America targeting SMB market
Safetica is the first client of channel vet Luke Walling and his Temprano Techvestors firm. In close collaboration with the Czech head office, they are running the North American’s subsidiary expansion here through the channel.

Channel Communities

Kaseya announces Automation Exchange community market

September 13, 2016 Mark Cox Comments Off on Kaseya announces Automation Exchange community market
Kaseya formally announces its new exchange for the sharing of scripts and other automation tools. Up since the end of June, the exchange has over 700 content items so far, with most of them being free to download.