ESET has been building out its presence in the MSP space over the last several years, including an integration with Tigerpaw a year ago. Many Tigerpaw users were not aware of this however, until talking with ESET at last week’s Tigerpaw event.
Kaseya formally announces its new exchange for the sharing of scripts and other automation tools. Up since the end of June, the exchange has over 700 content items so far, with most of them being free to download.
The born-in-the-cloud distributor’s new intiatives include a new endpoint solution with Symantec, as that vendor enhances its cloud portfolio. The company also has a unique dual platform strategy to help redefine cloud distribution.
Pulseway, whose RMM solution is specifically designed to work with mobile devices, has responded to customer feedback with Pulseway MSP, a version of their product designed specifically for MSPs. Major additions include white labelling capability and enhanced automation.
GMS Live Expert offers MSPs boutique services around their help desk support offering. The Toronto-based company has ramped up its recruitment efforts, which included exhibiting at last week’s CompTIA ChannelCon.
Unusually for the business cloud backup space, Zetta has sold mainly direct, with only a small MSP channel. The new portal is designed to appeal to MSPs, and is part of a campaign to significantly expand the percentage of business that goes through partners.
The program, which has two tiers, provides infrastructure enhancements related to managed services as well as business process changes desired by MSPs, like the separation of hardware purchases from software and pay-as-you-go billing.