monitoring

Managed Services

AVG simplifies platform in Managed Workplace 10.0 to emphasize MSP business goals

April 11, 2016 Mark Cox Comments Off on AVG simplifies platform in Managed Workplace 10.0 to emphasize MSP business goals
The new version of AVG’s RMM platform reworks the platform around the MSPs business processes, greatly reducing installation time and building customizable customer service plans right into the RMM solution.

Big Data

Gigamon enhances security focus with new Metadata Engine

February 29, 2016 Mark Cox Comments Off on Gigamon enhances security focus with new Metadata Engine
Gigamon enhances the security platform at the core of their growing security business, while continuing to increase and develop the security-focused part of their channel. They will also be implementing a Gigamon Professional Services program in Q2.

Managed Services

How to break away from the break-fix model that’s killing your MSP business

January 18, 2016 Guest Poster Comments Off on How to break away from the break-fix model that’s killing your MSP business
Some new year’s advice from Alex Hoff of Auvik Networks on how to get rid of old habits that may be harmful to your MSP business.

Cloud

Artisan Infrastructure improves VMware vCenter Server support in its IT Continuity Engine

December 8, 2015 Mark Cox Comments Off on Artisan Infrastructure improves VMware vCenter Server support in its IT Continuity Engine
VMware’s decision to stop OEMing the Artisan’s Neverfail technology for VMware vCenter Server Heartbeat has led Artisan to provide such capabilities in its core product, including application protection for vCloud Server Virtual Machines.

Managed Services

The 7 components of a complete (& profitable) managed network service

November 18, 2015 Guest Poster Comments Off on The 7 components of a complete (& profitable) managed network service
Auvik Networks’ Alex Hoff on best practices for getting the most out of your networking business as a managed service provider.

Managed Services

There’s a gap in your MSP software stack

November 3, 2015 Guest Poster Comments Off on There’s a gap in your MSP software stack
Alex Hoff of Auvik Networks on why MSPs need to add software to help them up their networking game to meet changing customer needs.

Storage

Veeam unveils Managed Backup Portal to help drive partner cloud business

October 27, 2015 Mark Cox Comments Off on Veeam unveils Managed Backup Portal to help drive partner cloud business
Veeam is emphasizing that partners not in the cloud need to develop a cloud option for their customers, and opened their VeeamON event by announcing a simple-to-use portal to help partners develop a service provider practice.

Managed Services

Video: Auvik Networks on why MSPs’ help is needed at the network level

October 23, 2015 Robert Dutt Comments Off on Video: Auvik Networks on why MSPs’ help is needed at the network level
In this video interview, Auvik Networks’ Alex Hoff shares research that shows businesses are looking for their MSPs to provide deeper services around the network.

Channel Programs

Cloud security automation startup Palerra formalizes partner program

September 30, 2015 Mark Cox Comments Off on Cloud security automation startup Palerra formalizes partner program
Palerra makes a platform which combines configuration, monitoring, analytics and remediation, and is looking to add some select MSSPs and cloud solution partners.

Networking

DataMAPt looking to recruit channel for low-cost cloud network monitoring service

August 5, 2015 Mark Cox Comments Off on DataMAPt looking to recruit channel for low-cost cloud network monitoring service
DataMAPt is looking to recruit primarily VAR partners, is focused mainly on the SMB space, and pledged rock bottom pricing to partners and commitment to a channel model.