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[ March 5, 2026 ] Lexful bets AI-native documentation can solve the MSP knowledge crisis Managed Services
[ March 4, 2026 ] Shadow AI is an identity problem, and your employees already created it Artificial Intelligence
[ March 3, 2026 ] Your Citrix relationship just changed: Inside the Arrow Electronics transition Channel Programs
[ March 2, 2026 ] ICYMI: Cisco rewrites partner pricing rules as component shortages bite In Case You Missed It
[ February 26, 2026 ] MSPs, AI, and the Readiness Gap: What’s working, what isn’t, and what comes next Managed Services

Plantronics looks to create one-stop shop across UCC with $2 billion Polycom acquisition

March 28, 2018 Mark Cox Comments Off

Plantronics moves far beyond headsets by buying Polycom, which brings them into three additional businesses that are synergistic to their headset core.

Phones a major highlight in new Avaya product releases at ENGAGE event

February 1, 2018 Mark Cox 1

Avaya also rebooted their chatbot strategy with a significant deepening of their AI focus, and they have some things coming in the near future that will be of interest to partners.

AWS unveils potentially disruptive Alexa for Business

November 30, 2017 Mark Cox Comments Off

AWS brings its Alexa technology to the office. The one negative for Canadian users is that out of the gate, it’s only available in the U.S East region.

Avaya unveils channel-only video conferencing and collaboration service

September 25, 2017 Mark Cox Comments Off

Avaya Equinox Meetings Online is a rebranded and significantly upgraded updating of Avaya Live Video. It is a service which integrates well with on-prem video, and is aimed at the premium part of the market where video quality matters.

CafeX integration for omni-channel service beefs up Microsoft Dynamics 365

March 15, 2017 Mark Cox Comments Off

CafeX provides Dynamics with full omni-channel capabilities for both mobile and Web, upgrading its capabilities significantly against its competition.

D&H Canada continues strong growth with 26 per cent overall sales growth in 2016

January 6, 2017 Mark Cox Comments Off

Growth was good pretty much across all D&H segments, although notebooks, collaboration and video conference solutions, systems components, and even printers, all did exceptionally well.