Unified Communications

Mitel will protect own channel in Toshiba UC acquisition

July 10, 2017 Mark Cox Comments Off

Mitel’s acquisition of the Toshiba business is all about acquiring customers, and their channel. In order to protect their own Mitel channel partners, the two channels will, however, remain separate.

Sennheiser signs on Westcon-Comstor to distribute Enterprise portfolio in Canada

June 2, 2017 Mark Cox Comments Off

Sennheiser adds a distributor with focus on the communications space, after trimming its distribution channel by about half a year ago.

Avaya Canada channel chief sees real momentum in march from PBX to software and services

May 8, 2017 Mark Cox Comments Off

Avaya Canada channel chief Corey Mindel discusses partner momentum selling Avaya’s software-based next-gen products, including Zang, which can be a tricky issue for some partners.

Avaya’s Zang highlights ISV partner Mutare’s healthcare solution

March 23, 2017 Mark Cox Comments Off

Mutare is one of about 90 strategic ISV partners of Zang, but they were also one of the very first.

Carl Watene, director of sales for Jive Canada

New Year’s Podcast Series: Carl Watene of Jive Canada

February 21, 2017 Robert Dutt Comments Off

Carl Watene of Jive Canada on the company’s partnering strategy, and why MSPs should be giving UCaaS a second look.

Avaya introduces new global channel chief – and new partnering philosophy

February 15, 2017 Mark Cox Comments Off

Walter Denk, who has a distribution background and has been working for Avaya in Germany, is the company’s new global channel chief. Even more importantly, he says that the job has been redefined and that the channel will benefit.

Avaya Canada introduces both new country manager and new channel chief

February 15, 2017 Mark Cox Comments Off

Rejean Bourgault, who has been in the lead role in Canada since October, and Corey Mindel, who has been acting channel leader since Ange Valentini left at the end of the year, were both formally introduced at Avaya Engage.

Avaya’s Zang introduces new cloud phone service, and new collaboration tool

February 13, 2017 Mark Cox Comments Off

Zang moves into the cloud PBX market with Zang Office, although at this stage, the channel opportunities, other than referral fees, are limited. Partner opportunities for Zang Space, the collaboration tool, appear stronger.

Avaya looks to reduce debt burden and re-emerge stronger with Chapter 11 filing

January 19, 2017 Mark Cox Comments Off

Avaya says that the sale of its Contact Center business is not being considered as a way to restructure its balance sheet, but that it is in discussions to possibly sell off other assets.