Software

Centreon reinvents global partner program to impart lessons of partner-first subsidiary in North America

Centreon is based in France and has sold open source-based IT infrastructure monitoring for 15 years through a hybrid model, but the subsidiary set up in North America in 2018 was channel only, and the changes to the global program come from that subsidiary’s lessons about partner needs.

COVID-created digital acceleration drives new Twilio product announcements at SIGNAL 2020 event

They include Twilio Video Web RTC Go, a free toolkit for one-on-one video, EventStreams, which uses a single API to aggregate data from all Twilio powered experiences, Twilio Frontline for mobile workers, and Twilio Flex Ecosystem, a third party expansion of the Twilio Flex platform.