Cloud

Backup

HYCU brings in two new strategic investors as part of hypergrowth plan

June 13, 2022 Mark Cox Comments Off on HYCU brings in two new strategic investors as part of hypergrowth plan

While HYCU says that the actual cash from their new $53 million Series B funding round was not essential to their growth plans, those plans are substantial and will include what they term a new developer-led SaaS service within two months.

Cloud

ServiceNow seeing good customer pickup from consolidated Impact customer resource offering

June 6, 2022 Mark Cox Comments Off on ServiceNow seeing good customer pickup from consolidated Impact customer resource offering
ServiceNow has rolled all of its customer service offices into a single consolidated one, for customers who want that, backed by additional service, training and support.

Backup

Clumio launches affordable ransomware protection with SecureVault Lite for Amazon EC2 and Amazon EBS

June 2, 2022 Mark Cox Comments Off on Clumio launches affordable ransomware protection with SecureVault Lite for Amazon EC2 and Amazon EBS
SecureVault Lite is 30% less expensive than Clumio’s SecureVault, with the reduced charge coming mainly at the cost of some fine-grained file level capabilities which Clumio believes will matter only to a fairly select audience.

Cloud

ServiceNow highlights new addition of Procurement Service Management to platform at Knowledge event

May 27, 2022 Mark Cox Comments Off on ServiceNow highlights new addition of Procurement Service Management to platform at Knowledge event
The new solution, suitable for a broad range of customers, digitizes lower‑value tasks so teams can focus on the work that matters most and deliver the highest‑value outcomes

Cloud

CEO Bill McDermott on the Secrets of ServiceNow’s Success

May 26, 2022 Mark Cox Comments Off on CEO Bill McDermott on the Secrets of ServiceNow’s Success

ServiceNow CEO McDermott, who came to the company from SAP, said that the CRM of the past is really part of the past, and that ServiceNow has been built to provide both the solutions and support that customers want today.

Artificial Intelligence

ServiceNow channels leader Erica Volini looking to generate fundamental change in channel business and program

May 26, 2022 Mark Cox Comments Off on ServiceNow channels leader Erica Volini looking to generate fundamental change in channel business and program
Volini described the proposed changes to the channel program as fundamental and ‘down to the studs,’ with the idea being to drive more partner business, particularly to non-traditional buyers.

Cloud

Zoho Canadian SMB survey shows optimism moving forward

May 24, 2022 Mark Cox Comments Off on Zoho Canadian SMB survey shows optimism moving forward
Enhanced productivity is the principal reason for the increased confidence, which is generally nation-wide.

Backup

Veeam back to business as usual with partners at VeeamON

May 24, 2022 Mark Cox Comments Off on Veeam back to business as usual with partners at VeeamON
While partners were happy to be back to face-to-face contact with Veeam, policies will continue pretty much as before, with emphasis on things like services and subscription which have recently proven to be very successful.

Channel Programs

Fortinet expands professional services, partner ease of use with changes to Engage Partner Program

May 10, 2022 Mark Cox Comments Off on Fortinet expands professional services, partner ease of use with changes to Engage Partner Program
A major theme running through the announcements is to make it easier for more types of partners to engage in higher level value-add  activities with Fortinet.

Channel Programs

Acumatica channel VP CJ Boguszewski looks to fine tune company’s long-standing channel program

May 9, 2022 Mark Cox Comments Off on Acumatica channel VP CJ Boguszewski looks to fine tune company’s long-standing channel program
Acumatica has a 100% channel strategy, but that makes it even more imperative to maximize the efficiency of their partners, and Boguszewski has some plans in this regard.