Cloud

Channel Programs

Five9 continues channel expansion in move away from direct model

January 25, 2016 Mark Cox Comments Off on Five9 continues channel expansion in move away from direct model
Cloud-focused contact centre software vendor Five9 sold mainly direct until last year, when it added a master agent channel component. Now it is expanding its channel with integrators and resellers.

Channel Programs

Salesforce outlines progress on new partner readiness, partner experience initiatives

January 25, 2016 Mark Cox Comments Off on Salesforce outlines progress on new partner readiness, partner experience initiatives
New Salesforce certifications are scheduled for March and April, while both the self-service Trailhead modules and the face-to-face Partner Fast Forward continue to progress to schedule.

Cloud

RingCentral adds Westcon to distribution network in U.S. and Canada

January 22, 2016 Mark Cox Comments Off on RingCentral adds Westcon to distribution network in U.S. and Canada
RingCentral already has a diverse go-to-market strategy which includes several top technology distributors, but they see additional benefits in adding Westcon to the mix.

Cloud

Kaseya reaches out to MSPs with new SVP appointment

January 20, 2016 Mark Cox Comments Off on Kaseya reaches out to MSPs with new SVP appointment
Kaseya has also released a new survey highlighting the practices being following by the most successful MSPs today.

Cloud

Citrix advice to partners: Follow the apps!

January 12, 2016 Mark Cox Comments Off on Citrix advice to partners: Follow the apps!
While Citrix did not unveil any new technology products at its Summit event, it did talk extensively about its product strategy.

Channel Programs

New mid-market success kits, partner services opportunities highlight Citrix channel changes

January 12, 2016 Mark Cox Comments Off on New mid-market success kits, partner services opportunities highlight Citrix channel changes
Citrix channel chief Kimberly Martin was brought into the company last fall to restructure and improve the company’s channel operations. She discusses her mission, the changes that she announced at her first Citrix Summit, and what remains on the drawing board.

Cloud

Citrix pledges continued refocus on core product to partners

January 11, 2016 Mark Cox Comments Off on Citrix pledges continued refocus on core product to partners
Citrix said at its partner event that its new focus on its core business – the secure delivery of apps and data – turned around 2015, and led to a very strong close to the year. They then laid out how they intend to continue that in 2016.

Cloud

Dell looks to drive innovation in networking

January 6, 2016 Mark Cox Comments Off on Dell looks to drive innovation in networking
Dell is sending a message to its Canadian partners and customers that it intends to double down on innovation notwithstanding its growing even larger with the pending acquisition of EMC.

Cloud

Dell looks to lead move to multi-cloud in 2016

January 4, 2016 Mark Cox Comments Off on Dell looks to lead move to multi-cloud in 2016
Hybrid cloud has been a strength for Dell, and in the new year they expect multi-cloud opportunities to expand significantly, providing more opportunities for channel partners.

Cloud

EMC Canada’s channel chief looks ahead to 2016

December 10, 2015 Mark Cox Comments Off on EMC Canada’s channel chief looks ahead to 2016
With major changes on the horizon, Michael Kerr stresses that EMC partners need to be able to articulate the business outcomes of the increasing complex technology available to them.