In The Channel
In The Channel
Canadian MSPs plan the lowest pay increases of any region, and that might not be a bad thing
Canada’s MSPs are handing out the smallest raises in the industry, but the data suggests it’s less about financial pressure and more about a labor market that’s finally giving owners some breathing room. In this episode, Service Leadership’s Peter Kujawa breaks down what separates the most profitable firms from the rest – and why the answer has more to do with organizational structure than salary lines.
In Case You Missed It
ICYMI: Bell Canada bets big on AI in Saskatchewan, WBM says buy your RAM now, and AWS brings AI agents to partner selling
Bell Canada’s $12-billion, 300-megawatt AI data center in Saskatchewan is the biggest Canadian tech infrastructure story in a while. WBM Technologies’ March procurement update has one message for partners: buy now. AWS brings AI sales agents to Partner Central. And Exabeam launches a new MSSP commercial framework.
Distribution
Why reports of distribution’s demise have always been overstated
I could have been writing that distribution was about to be disintermediated since the late 1990s. Direct sales, e-commerce, the cloud, marketplaces — the argument has always been there. And yet distribution didn’t disappear. It evolved, repeatedly. In this solo episode, I work through why the “this finally kills distribution” prediction keeps failing, what distribution actually does that’s harder to replace than it looks, and why the next chapter might be the most ambitious one yet.
In The Channel
Your managed services are hitting every SLA metric and the customer still thinks you’re failing – here’s why
Jeff Collins, CEO of WanAware, digs into why MSPs are increasingly accountable for outcomes they can’t fully see. As AI workloads and ephemeral infrastructure reshape customer environments without formal network redesigns, the gap between what IT monitors and what the business actually runs on is becoming a real problem – and a real opportunity.
In The Channel
Firewalls, rogue devices, and your own tools: what Barracuda’s threat report means for MSPs
Barracuda’s latest threat report draws on more than two trillion IT events to reveal how attackers are exploiting firewalls, rogue devices, and legitimate MSP tools to move through networks. Merium Khalid, director of SOC offensive security at Barracuda, joins the podcast to break down what the data means for MSPs — and what they can do about it.
Channel Programs
In Case You Missed It
Cloud
Artificial Intelligence
What Nutanix’s latest Enterprise Cloud Index tells MSPs about shadow AI, sovereignty, and the infrastructure shift ahead
Nutanix’s 8th annual Enterprise Cloud Index reveals that nearly 80 per cent of organizations are encountering AI tools deployed outside of IT’s control, data sovereignty has become a top-tier infrastructure priority, and containerization is accelerating faster than many solution providers realize. SVP Lee Caswell, a VMware veteran now watching the infrastructure market reshape from inside Nutanix, unpacks the contradictions in the data, explains why MSPs may be the “governed alternative” to shadow AI, and offers practical guidance for Canadian solution providers navigating what comes next.