Articles by Mark Cox

Channel Programs

HPE introduces new ‘Pro’ branded sales, technical and marketing initiatives

June 18, 2019 Mark Cox Comments Off on HPE introduces new ‘Pro’ branded sales, technical and marketing initiatives
HPE makes significant additions to their Marketing Pro program, enhances the Tech Pro program that was introduced three months ago, and launched a new Sales Pro program which uses the same concepts as the others.

Managed Services

Third Wall takes security upgrade message to ConnectWise Explore

June 18, 2019 Mark Cox 2
Third Wall makes a plug-in for Automate that complements traditional firewalls and AV, with functionality it says is both broader and deeper than Group Policy.

Managed Services

New ConnectWise CEO sends message to market at IT Nation Explore event

June 17, 2019 Mark Cox Comments Off on New ConnectWise CEO sends message to market at IT Nation Explore event
CEOs typically give messaging around their vision and high-level strategy at major customer and partner events, but for new ConnectWise CEO, at his first Explore since replacing long-time leader Arnie Bellini, this task was especially important.

Managed Services

ConnectWise doubles down on security theme at IT Nation Explore

June 17, 2019 Mark Cox Comments Off on ConnectWise doubles down on security theme at IT Nation Explore
At their partner event, ConnectWise detailed both what they are doing to better get their own security house in order, and what they are doing to help partners protect their house.

Managed Services

First ConnectWise Customer Success Officer rethinks how to make MSP customers more successful

June 17, 2019 Mark Cox Comments Off on First ConnectWise Customer Success Officer rethinks how to make MSP customers more successful
ConnectWise veteran Craig Fulton has moved from the Chief Products Officer job to the new position of Customer Success Officer, and talks about his plans to make their MSP customers more successful.

E-commerce

New eCommerce-style Website highlights ConnectWise IT Nation Explore news

June 17, 2019 Mark Cox Comments Off on New eCommerce-style Website highlights ConnectWise IT Nation Explore news
ConnectWise also unveiled a number of enhancements designed to make the lives of technicians easier.

Networking

DH2i fills out integrated Zero Trust connectivity story with DxConnect network security software

June 17, 2019 Mark Cox Comments Off on DH2i fills out integrated Zero Trust connectivity story with DxConnect network security software
Combined with their DxOdyssey software, which provides a replacement for VPNs to the cloud, DxConnect broadens the use case to address remote privilege user access.

Digital Signage

New ViewSonic products reflect shift to solutions focus and convergence of AV and IT

June 14, 2019 Mark Cox Comments Off on New ViewSonic products reflect shift to solutions focus and convergence of AV and IT
ViewSonic made five separate product announcements at InfoComm 19, but this year, the message is not as much about the individual products as the broader vision that unites them.

Unified Communications

Sennheiser restructures North American operations to improve channel efficiency

June 14, 2019 Mark Cox Comments Off on Sennheiser restructures North American operations to improve channel efficiency
With the restructuring of Sennheiser into two separate business for the start of 2020 on schedule, the part of the company focused on unified communications has already implemented internal and channel sales changes.

Big Data

Barracuda adds automation, scalability to cloud firewall analytics with Firewall Insights

June 14, 2019 Mark Cox Comments Off on Barracuda adds automation, scalability to cloud firewall analytics with Firewall Insights
Barracuda’s new scalable analytics capability was designed for the distributed enterprise, but can provide value in mid-market sized companies with several dozen locations.