Year: 2020

Security

Kaspersky introduces integrated EDR solution for broader market

July 8, 2020 Mark Cox Comments Off on Kaspersky introduces integrated EDR solution for broader market
Kaspersky Integrated Endpoint Security relies more on automation than their more upmarket Kaspersky Threat Management and Defense, which is for customers with SOCs.

Podcasts

How ESET Canada works with MSPs

July 7, 2020 Robert Dutt Comments Off on How ESET Canada works with MSPs
ESET channel chief Cam Leetham discusses the security vendor’s past, present and future with managed service providers on this edition of the ChannelBuzz.ca Podcast, including a preview of some soon-to-launch enhancements to its offerings.

Communications

6 big predictions for the contact center post COVID-19

July 7, 2020 Avaya Guest Blog Comments Off on 6 big predictions for the contact center post COVID-19
Avaya Canada’s David Robertson has six big predictions for how the contact center will look after COVID-19 — more consultative, more browsers, more collaboration, and more subscriptions for solution providers.

Unified Communications

Zoom unveils true Hardware as a Service offering for Zoom Rooms

July 7, 2020 Mark Cox Comments Off on Zoom unveils true Hardware as a Service offering for Zoom Rooms
The channel angle with this offering is really aimed at the Master Agent channel, as it is targeted at smaller customers.

Managed Services

Webroot enhances DNS Protection filtering service to deliver greater privacy and manageability

July 7, 2020 Mark Cox Comments Off on Webroot enhances DNS Protection filtering service to deliver greater privacy and manageability
Webroot’s improvements to DoH [DNS-over-HTTPS] will provide MSPs with the ability to tell customers that this is something that can significantly improve their privacy on the Internet.

Jon Bove, vice president of North American channels at Fortinet
Channel Programs

Trusted advisor role more crucial than ever, Fortinet channel chief says

July 6, 2020 Robert Dutt Comments Off on Trusted advisor role more crucial than ever, Fortinet channel chief says
Fortinet channel leader Jon Bove on the role partners play in supporting suddenly work-from-home clients, how Fortinet is supporting its partners, and opportunity in the SD-WAN market.

Cloud

Splunk sees cloud and COVID strengthening its channel play

July 6, 2020 Mark Cox Comments Off on Splunk sees cloud and COVID strengthening its channel play
Splunk’s channel growth has been a logical complement to the company’s cloud-first focus, and has also helped them deal with the pandemic-related challenges and respond to its opportunities.

Backup

Commvault extends Microsoft partnership to cover Metallic SaaS portfolio

July 2, 2020 Mark Cox Comments Off on Commvault extends Microsoft partnership to cover Metallic SaaS portfolio
While Metallic’s control plane was built on Azure, the Go-to-Marketing and engineering issues that have been announced around Azure are new.

Communications

Why UCaaS, and why now: Benefits, insights, and examples

June 30, 2020 Guest Poster Comments Off on Why UCaaS, and why now: Benefits, insights, and examples
Avaya Canada channel leader Miles Davis with some thoughts on why the time for UCaaS is now.

Unified Communications

Avaya launches Avaya Cloud Office in Canada with agent-focused strategy

June 30, 2020 Mark Cox Comments Off on Avaya launches Avaya Cloud Office in Canada with agent-focused strategy
Avaya Canada took advantage of the 90 days since the initial launch of Avaya Cloud Office in the U.S. to get what for them is a new Go-to-Market model in place, and also benefit from some tweaks to the solution.