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Managed Services

IT Glue sends message to market by enhancing new ticket visibility in ConnectWise and Autotask integrations

The enhanced integrations, along with IT Glue’s new Open Platform Manifesto, are both designed to reassure the market that despite the company’s acquisition by Kaseya late last year, nothing has changed with respect to their commitment to working with all the PSA players in the industry, notwithstanding their being competitors of Kaseya.

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Uncategorized
Cloud

SAP Chief Partner Officer Fahrbach says his new role reflects partner focus away from selling and towards delivering customer satisfaction

Fahrbach also said that in comparison with the sales position held by his predecessor, Rodolpho Cardenuto, as SAP’s top channel official, he represents the entire global partner organization, and brings it to a higher level of importance within the company.

Unified Communications

Video conferencing provider StarLeaf releases Pronto cable solution for instant access to video conferences

Printing and Imaging

Konica Minolta reboots Workplace Hub as workplace of future focus, with new dealer resources

Konica Minolta’s Workplace Hub has been on the market for over a year, but the company thinks that what it sees as a ‘next-gen’ product is now ready for prime time with their dealer channel, and so they featured it heavily at their Dealer Conference.

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New Zerto channel leader looks to unite cloud and traditional channel teams in unified partner strategy

Jim Ortbals is looking to design a channel system that both encourages collaborative relationships between cloud and traditional partners, and effectively assesses and values the contributions made by each to a joint sale. The complicating factor is that he is aware of no one else who has done this effectively to date.

Security

WhiteHat CEO explains why being acquired by NTT Security helps both WhiteHat and their channel partners

WhiteHat will operate as an independent subsidiary of NTT Security and retain both its name and its brand. They provide NTT with a capability it did not have in-house before at all, while receiving access to NTT’s broader array of security services. Initial feedback from partners at the RSA event was highly positive.

Cloud